Palace on Ganges - Heritage Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Varanasi
Palace on Ganges - Heritage Hotel
infront of car parking, B-1/158 Assighat, Nagwa Rd, Assi ghat, Varanasi, Uttar Pradesh, 221001, India
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Amenities
Restaurant
Luggage storage
Car rentals
Wi-Fi in public areasFree
Horse riding
24-hour front desk
Currency exchange
Shuttle service
All Amenities
Property Description
When you stay at Palace on Ganges in Varanasi, you'll be in the historical district, within a 5-minute drive of Kashi Vishwanath Temple and Dasaswamedh ghat. This spa hotel is 0.2 mi (0.3 km) from Assi Ghat and 0.5 mi (0.8 km) from Tulsi Ghat.
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6.5/10
Cleanliness6.5
Amenities6.5
Location6.5
Service6.4
All 41 Reviews
Surroundings
Airport: Lal Bahadur Shastri International Airport
(28.7 km)
Train: Varanasi Junction
(6.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Basic Room
1 Queen bed
Air conditioning
Private bathroom
Minibar
TV
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1
Deluxe Room
1 Queen bed
Air conditioning
Private bathroom
Minibar
TV
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1
Upper Level Heritage Luxury Room
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Electric fan
Toothbrushes
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Guest Reviews
6.5/10
41 reviews
Verified Reviews- Cleanliness6.5
- Amenities6.5
- Location6.5
- Service6.4
Average for similar properties in Varanasi
AI Summary
The comfortable beds and air-conditioned corner room were praised. Guests enjoyed the Sanchi-themed room. The ideal location along the Ganges River provided convenient access to vibrant activities and stunning views.
poco2025
March 26, 2024
It is located ***** the Ganges River, on a road where rickshaws and taxis pass! The interior is also wonderful! You can see the Ganges from the restaurant attached to the hotel.
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Guest User
March 10, 2025
Good location near the Ganges. Hotel has seen better days, but it served us well. We had a basement room, which was nice and quiet. Dinner was less than satisfactory. Shame no alcohol was served as the hotel has an enviable rooftop restaurant.
Guest User
February 14, 2025
I was part of a group travelling to Varanasi during the Kumbh Maya. Our tour operator had booked, confirmed and paid in advance for 10 rooms for two nights. Our booking was cancelled by the hotel by email the night before check-in with no satisfactory explanation given. We can only assume that, with the success of the Kumbh Maya, the hotel realised they could get significantly more per room. It doesn’t matter how great a hotel might be if you risk being left stranded with nowhere to stay. It shows an utter disregard for the welfare of their guests and no sensible traveller should be booking with them.
Guest User
November 26, 2024
This is a heritage hotel, very close to the Assi Ghat. Given the age of the building, do not expect a modern clone but engage with history and enjoy the unique character of the place. There is a roof-top restaurant to be enjoyed. I cannot fault the staff for their friendliness and willingness to help, with a particular mention for Ranjeet and Ankit, who always seemed to present!
Guest User
November 16, 2024
Firstly, read the negative reviews before you book this expensive hotel. At check-out, I was told my Wisecard transaction was invalid and accepting this to be the truth, I then paid with my credit card. Consequently, there was a double-charge which I realised when I checked my bank statements several weeks later (the hotel did not alert me). There followed many months of bank-led investigation until the Hotel was forced to repay the overcharge. Room: nice, with a small balcony facing a crazy-loud-round-the-clock street. Furnishings nice enough, bathroom smelly Room service: slow++ Restaurant: verandah for dinner-good food but slow++ with a pushy waiter. We were offered free meals as some sort of recognition for being the first (?) tourists of the season (now feels like a scam to me). Breakfast: OK on the gloomy basement floor Decor: nice, some historical instruments, earthenware on display Location: reasonably close to the ghats, but so are other hotels Recommendation: go elsewhere.
Guest User
November 5, 2024
Absolutely amazing hotel which makes you feel like you're home away from home. Travelled with my family consisting elderly and kids and had encountered some issues, however, Mr Vivek helped us sort it out quickly and efficiently. The team made us feel cared for and were warm although in a foreign land and they quickly made alternate arrangements for us on last minute notice. Kudos to Mr Vivek and team for the wonderful experience. Rooms wise we got the Assam room and the Punjab room and although it didn't have windows, the rooms were cozy and quaint. Decent sized, clean rooms with a great restaurant on the rooftop. Would definitely recommend.
Guest User
October 30, 2024
We visited this prooerty on 27th oct with family thinking it will be a convenient location and a good experience but shockingly this was our worst ever stay. No geyser facility- we took cold shower. No drinking water on demand- we slept thirsty. No cleanliness- rooms were not even mopped Mist of the things were falling apart. You keep calling the reception, they either do not pick up or don't send what you need. We accidently made double reservation through agoda and they refused to refund money . For no refund policy , we understand the money being charged in case of no show but this is completely a fraud by property and Agoda collectively. In the property , we kept on asking for the manager he neither showed up nor picked up our phone. They simply don't care . Pathethic people, pathetic experience
Guest User
September 19, 2024
Excellent service, good Indian food. Mr Sashi in reception n his team were very helpful as I was travelling with family ( Sr citizens) we all were very comfortable there.. it is right on Assi Ghat. Looking forward to more stay with them. Wishing them all the best. Hope they come up with the lift soon.
Services & Amenities
Most Popular Amenities
Restaurant
Luggage storage
Car rentals
Wi-Fi in public areas
Free
Horse riding
24-hour front desk
Currency exchange
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Transportation
Shuttle service
Additional charge
Car rentals
Front Desk Services
Concierge service
Luggage storage
Safe at front desk
Tour and ticket booking service
Currency exchange
24-hour front desk
Languages Spoken
Hindi
Food & Drink
Convenience store/kiosk
Room service
Health & Wellness
Beauty and makeup
Hair and beauty salon
Horse riding
Public Areas
Garden
Cleaning Services
Clothes steamer
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Ironing service
Additional charge
Business Services
Fax/copying service
Safety & Security
Security personnel
CCTV in public areas
Fire extinguisher
First aid kit
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeContinental
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:INR 300.00 (approx. AED 12.87) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2001
- Renovated: 2022
- Number of Rooms: 21
When you stay at Palace on Ganges in Varanasi, you'll be in the historical district, within a 5-minute drive of Kashi Vishwanath Temple and Dasaswamedh ghat. This spa hotel is 0.2 mi (0.3 km) from Assi Ghat and 0.5 mi (0.8 km) from Tulsi Ghat.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Varanasi? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 42 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Varanasi? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 42 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.