Spa Hotels in Venice

Disappointed by the level of service and outdated hotel. For that very pricy 4 stars hotel, I would have appreciated a higher level.. the staff was not particularly friendly neither helpful. The room was very dark with casi no natural light, not renovated like the booking picture. The bathtub was broken, they send someone that didn’t care of it and said it was indeed broken, reception didn’t propose anything in exchange. I ended up trying to fix myself for 1/2h. Bit sad.. also the Jacuzzi/public bath or gym are not accessible for free. You have to pay and book ahead.. you would imagine it’s included in the price. Positive side: very well located in the center, in the main luxury street, explain the price I guess? The rooftop is really the highlight with beautiful sunset, where we drunk our complementary bottle. The breakfast is really good, one of the best so far. Will not come back, not worthy.

The basic room type I booked was special for the 10th anniversary. When I arrived, I said I wanted to upgrade, but it turned out that I upgraded at my own expense. The rooms that cost money are of course better, but the basics are not cheap anymore, and this anniversary was quite luxurious. As one of the eight palaces in Venice, the hardware environment itself is a destination worth experiencing in life. The service staff is also very enthusiastic, and the hotel specially sent champagne, which is a perfect journey.

Beautiful experience, only the view of the room left a little to be desired. Qualified and kind staff.

UBICACION Y TRANSPORTE: El hotel está ubicado en Giudeca, la isla de enfrente de Venecia. Es necesario un barco para ir. El hotel ofrece un servicio en barco cada 30 min desde san marco, por 15€ por persona y estancia. OJO, no es gratis, he visto comentarios que dicen que es gratis, y en el hotel me aseguraron que nunca ha sido gratuito. Si quieres coger los barcos de ACTV que son como buses marítimos, vale 9'50€ por 75min, y de ese modo lo puedes coger en otra parada que no sea san marco y vaya a la isla de Giudeca. Esto es importante tener en cuenta porque al precio del hotel tendrás que sumarle unos 30€ si vais en pareja, por el transporte al hotel por estar en otra isla. Tengo que decir que la isla es muy bonita , con restaurantes muy buenos y bien de precio y esta muy poco transitada, solo van allí locales, no hay turistas y los precios no son como los de restaurantes para turistas. En ese sentido muy recomendable para estar en una parte mas tranquila de Venecia. PERSONAL: es muy amable, aunque no hablan español. Antes del viaje intenté comunicarme por todos los medios vía mail, chat o mensaje con el hotel pero fue imposible. Así que si tienes consultas que hacer al hotel como lo del transporte , es imposible. HABITACIONES: cogí una suite para estar cómoda y no tener problemas, no escatimé en gastos. hay dos zonas, la zona nueva y la zona vieja, hay unas habitaciones que son las viejas y son mas antiguas. Por suerte me dieron las nuevas. Las nuevas están mas arregladas, pero está muy muy lejos de ser una calidad real de un hotel de 5 estrellas. Como arquitecta he de decir que no cumple los estándares de calidad de los hoteles de 5 estrellas. Los acabados son descuidados y los materiales de mala calidad. Todo el suelo de la habitación estaba sucio. Había polvo en todas partes, las lámparas estaban llenas de polvo. Las vistas desde la cama, eran la puerta y unos extractores enormes llenos de polvo. La silicona de la bañera estaba despegada y mal puesta. El espejo del baño parecía sacado de un bazar oriental, un diseño horrible para ser un Hilton 5 estrellas. el sellado de las baldosas era inexistente. Algo muy importante, hacia mucho frio en la habitación y me di cuenta que entraba mucho aire frio por la carpintería de la ventana, que era nueva pero debía estar mal colocada. Aun poniendo las cortinas y la calefacción, seguía entrando muy frio. una pena que una obra nueva esté en esas condiciones. En todos los hoteles que he estado, y son unos cuantos, ya sean de 2,3,4 o 5 estrellas, los amenities de las habitaciones como el te o café, es gratis ( no las bebidas ni el alcohol, obviamente) pues en este hotel hay que pagar 6 euros por un te de sobre caducado y del mas barato que te puedas encontrar. Me lo tomé pensando que estaba incluido como en todas partes. Me indispuso por completo. me arrepiento por que en la misma calle del hotel había una cafetería muy agradable que me habrían puesto uno mejor y mejor de precio. En fin, un despropósito pagar lo que vale la noche del hotel para obtener eso, no merece la pena.

Location is ok, around 10-15 mins bus ride from Mestre Station and there is a direct bus to the main island of Venice. You can buy bus ticket at the hotel reception. There is a big supermarket (CONAD) opposite to the hotel and a few restaurants nearby. Room is a bit small tho, can’t open two big luggages at the same time. Breakfast selection is ok, just usual breakfast choice but the staff is so nice.

The hotel location is great, it is very convenient to call watertaxi directly to the entrance of the hotel, the hotel keys are very nice, and welcome wine and chocolates are provided. The hotel's breakfast has many types and is delicious. The toiletries are from Parma ~

The room is spacious and the hotel is in a very good location, close to the commercial street. The restaurant and bar on the first floor of the hotel are worth a visit. The dinner menu is even better and the view is beautiful.

This is a hotel with a profound artistic background. The entrance of the hotel is not too big, and there are surprises everywhere after entering. It is especially suitable for taking pictures and punching cards. The service is also very good. I came in winter, and the room is very warm. I can see the entire lagoon from the balcony. The location Excellent. An extra bed is available. It was already 22:00 when I checked in. I came to the hotel restaurant with the mentality of giving it a try. I didn’t expect the most amazing thing to be the upstairs restaurant. This is the most formal Italian restaurant in Europe. Eat Serving a dish with a set of tableware is too particular. It was great to have a great foie gras, the beauty of the dessert and the rich flavors. The buffet breakfast the next morning was even more unexpected. Not to mention the top-notch view, the rich and delicious breakfast is also top-notch. The location is very close to the Bridge of Sighs. St. Mark's Square is so beautiful, and the products in the nearby shops are also very good. 80 euros to sit on the gondola, it is worth it! Take a water taxi from the hotel to the airport, 130 Euros and board the boat directly from the side door of the hotel lobby, which is very convenient. When I came to the hotel, I didn’t understand. I took the water bus, 15 euros per person. The bus stopped when it saw the station. The boat was full of people. It took an hour to get to the St. Mark’s Square station. I got off the boat and walked 300 meters with my suitcase. After about 10 meters, we crossed the Bridge of Sighs and arrived at the hotel. It's not very convenient. If you take a water taxi for 130 Euros from the airport, you can go directly to the side entrance of the hotel lobby in 20 minutes.

Very beautiful hotel, small and low-key, with a large pier at the door. Very comfortable. The location is not the most central, but it is much more relaxed than the center of the main island. I like it very much. The facilities are also very new. The service is not too enthusiastic, but it has the elegant temperament of a luxury hotel. Figures 1 and 2 are the outdoor areas at the entrance of the hotel.

The hotel is on a separate island and there is only this hotel on the island. The environment is well maintained. There is a pool and restaurant on the roof. You can see the main island of Venice. In terms of transportation, there is a ferry to and from San Marco Square on the main island. The boat and the one-way shuttle bus to St. Lucia Railway Station on the main island are free. We live in small suites, the rooms and beds are large, the bathrooms and cloakrooms are large, and the experience is very good!