Guest User
January 14, 2025
Negative: Unfortunately what was advertised and the reality did not correlate. This included the price that was, and still is, indicated on the website despite the false advertising being brought to the attention of Gladys who handled our booking. We made payment at the higher price to confirm our booking. After payment was made no further communication was answered or attended to including a query before and a complaint after our stay. The unit included linen and towels with holes, inadequate basic cutlery for the booking for 4 people, no instant tea/coffee, no washing up clothes/soap. Only after enquiring did we receive some of the above items. We did not get what we paid for, especially considering the higher price than advertised. Positive: the swimming pool was the highlight of our stay.