Bethel BioLuxury

Bethel Bio Luxury Hotel Overview Prices Reviews Location Photos About Summary ? Write a review 3.3 Fair  45 reviews  People often mention All Property Fitness Atmosphere Service Most helpful  Burt Dalton3/5just now on  Google Beautiful location out in the desert. The glamping tent is very nice but it's a bit dangerous in that some of the boards on the porches and patios are in a deteriorated state with some broken or about to break . The staff at the restaurants are great but the receptionist needs a class in friendliness. The food was ok but very pricey especially for the quality. Unfortunately it was overcast so we didn't get to see the stars. We drove from Bogotá and the last 2 hours are on very rough roads. I do not recommend that drive unless you're very comfortable driving in latin America. Riding bikes in the dessert was awesome. The dessert is very hot and the hotel has no fans in the lobby. The glamping tents had one fan which was great. No electricity at night so be ready to disconnect.

Worst Service I have received in a hotel in my life. We stayed there for two days in the Sol section which are the smaller tents. The staff was never paying attention to us or asking us if we needed anything. Every single time we would have to go look for them, to find them on they cel behind the bar or around the main dinning room just sitting around. Keep in mind that from the 20+ cabins only 5 where occupied so its not like they where busy. Also the pricing is different depending who you ask and where you look as the prices shown on the menu dont always match with what they charge you and they can vary considerably. (example, we where told that a bottle of grey goose was $780,000 colombian pesos and in the menu it said $400,000 colombian pesos which is almost half of what they wanted to charge us). The staff completely ignored us the whole stay. never came to pick up empty glasses or dirty dishes. The quality of the food is ok but its always cold as the servers take for ever to pick it up from the kitchen. One of the nights we had arribed from a tour and asked for towels that they had taken from our room and where told that they dont have acces to towels and that we had to wait until the next day if we wanted to take a shower!!! unacceptable on a "luxury hotel". after a long discussion with the staff and seeing that they didn't care, we ended up getting towels from a room that wasn't occupied. On the first night we had to ask three different times for an extra pillow (they would say, yes and never come back) until they where able to provide one. Only two people during our whole stay where courteous to us from the 10+ we had contact with during our 2 night stay. This is unacceptable from an hotel that charges so much and is supposed to be a luxury experience. The showers barely have water pressure for you to shower. The noise around the rooms early in the morning by the staff talking and laughing loudly makes it hard to get a good rest. The worst part is that this is very sad because the installations themselves and location is very nice, but the bad service can ruin the experience.

The architecture is amazing, the views, the service, the places, good food, there’s a lot of things to do. Also is one of the best places in the world to see the stars. If you go with your friended you can party, drink a couple of good cocktails and enjoy an amazing Dj.