Top 5-Star Hotels in Vilnius

Good location, right next to the church. Ordered it because it is a chain hotel and chose a balcony room for two nights. It is the best and most expensive hotel in the local Vilnius. Room facilities are ok, but not comparable to domestic Kempinski. But then temporarily need to continue to live another day, the original room can not be renewed and the hotel front desk said it was full. Booked on Ctrip, given it. Thanks to Ctrip. Please note in particular that the hotel gave a triangular attic-like room on the far side, reached out to open the roof skylight, and accidentally met when waking up. Because I only stayed one night, I didn't bother to toss. Please confirm the room type and price with Ctrip and the hotel. The pictures are clearly marked. If you have no special circumstances when booking, please do not book this room type. That's bad. If you run into it, you must jump up and scold it for such a low price / performance ratio.

Exceptional hotel and location. The reception staff were all friendly and helpful. The concierge was knowlegable and very helpful. Highly recommend. I've stayed here at least 5 times; best place to stay in Vilnius.

Perfect location, fabulous mansion with precise renovation. Breakfast was very good with great variety of warm dishes made on request. Service was polite and flawless. Room nice. Spa and treatments worth of value. Sauna was hilarious - 80 degrees (celcius) and dry - nothing to do with Finnish sauna that supposed to be sweat and steam.

Hotel location is especially good! It is almost easy to walk to various attractions, very convenient! Although the hotel is not big, because of the historical precipitation, it feels great! The hotel's service staff is also very enthusiastic, there is a free parking lot, incoming and outgoing calls to inform the front desk.

Spacious room with living room and low table. Deco is obsolete but completely in the hotel style. The sdb is more modern. The hotel is very beautiful. No car park nearby or very expensive, so you need to walk because in the heart of the old town. Breakfast is suckled with high quality products and a good service. The spa is free but very disappointing: a small very cold pool, a sauna and it's all.

The location was great and we were allowed to check out an hour later, which we were very happy about. Unfortunately there was an unpleasant smell in the room and the air conditioning constantly made a whistling noise. After checking out, €4.50 was deducted from our credit card deposit for a coke that we didn't take (we didn't take anything from the minibar). The issue was resolved and the €4.50 was refunded, but it was still a bit annoying and the communication didn't go quite smoothly. But what should also be highlighted positively was the delicious breakfast and the friendly service staff at breakfast.

Booked this room for new years , had a great lovely view from room , nice and clean standard room , service was good too , asked for a few toiletries got it straight away. Very close to town and walking distance to other beautiful spots.

The location is right at the heart of the city center and all attractions are within walking distance. The bed is one of the best I have ever slept in with memory foam. However the design and the layout of the bedroom and bathroom needs improvement as the shower and bathtub are separate units, looks weird and small and narrow. Old railing/shelf needs to be removed in the shower area as I keep hitting it. Wifi connection is good. Breakfast food is standard nothing outstanding. There are not much selection of fruits and using spoon to scoop the muesli is quite silly. I would expect to see omelets there but were not catered there for a 5 stars hotel like Novotel. Overall the stay was comfortable just missed out the usual Novotel hospitality I have expected.

I had a lovely stay at the hotel. The reception staff were friendly and welcoming. My room was on the 5th floor and I loved the view of the mural on the opposite building. The bed was cozy with 6 pillows and I had a restful sleep in it. The bathroom was well lit and spacious. The breakfast was good, they had nice options to choose from. The lady at the bar area in the restaurant was pleasant when I asked for hot chocolate, as I couldn’t find the option on the coffee machine. Turns out they have 3 machines but the one behind doesn’t make hot chocolate. I liked the swing and spent some minutes on it after taking a stroll to a nearby restaurant in the evening. On the downside, I noticed water marks on the table top in the bedroom and sink. It seemed like the surface had not been wiped in since the last stay. I also noticed hair strands on the sink counter in the bathroom. I assumed there would be bathroom slippers and I didn’t come with mine, but there wasn’t and the bathroom floor was a bit cold. Guess I should always have mine handy ☺️. Overall, it was nice

ABSOLUTLY NOT RECOMMENDED! WE BOOKED 2 DOUBLE ROOMS IN SEPTEMBER 2022 FOR A RAMMSTEIN CONCERT. AT THIS POINT THEY HAD A LOT OF ROOMS FREE AND OFFERED IT IN ***********. IN MAI 2023 (7 month later!) THEY CANCELED OUR ROOMS (2 DOUBLE ROOMS) WITH THE CASE ”SORRY - OUR HOTEL IS OVERBOOKED”. BUT THE REAL AND TRUE CASE WAS, THEY OFFERED THE ROOMS TO OTHER GUESTS CAUSE OF RARLY AVAILABLE ROOMS IN MAY 2023/VILNIUS. WE ORGINALLY PAID 599 EURO FOR ONE WEEK TOTAL FOR BOTH DOUBLE ROOMS IN SEPTEMBER 2022. IN MAI 2023 THEY OFFERED THE ROOMS FOR OVER AROUND 2000 EURO+ PER WEEK (EACH ROOM!). FROM THE BUSINESS POINT OF VIEW ITS SURLY WISE BUT ITS REALLY REALLY UNFAIR TO THE GUESTS TO F*CK THEIR LONG PLANNED HOLIDAYS IN THE LAST MOMENT BEFOR THE TRAVEL BEGINS. IT WAS IMPOSSIBLE FOR US TO FIND ANOTHER PAYABLE HOTEL IN VILNIUS SO WE HAD TO CHOOSE SOMETHING 30KM OUTSIDE OF VILNIUS CITY. WE HAD TO USE BOLT/UBER TAXIS EVERY DAY AND WE HAD ALOT OF EXTRA COSTS CAUSE OF THIS OUTRAGEOUS HOTEL. WE ARE VERY VERY DISAPOINTED AND I WILL POST THIS STORY WHEREVER I CAN! UNBELIEVABLE!