Guest User
May 18, 2025
Rented room for 1 night at $297.00 so that my family could enjoy the indoor pool. Family included 19 yr old daughter, 3 sons ages 4,5&8. And my ex wife’s 26yr old sister (autistic and epileptic) I have legal guardianship over.. booked later
In the day for one night arrived about 8pm. Was told by staff checking us in pool was closed for whatever reason and that it would definitely be open back up by 9am next morning. Was told I’d be upgraded to late checkout for free so that kids could enjoy pool before we left. Next morning pool still not opened and was not given late checkout. Had it not been for the staff member I spoke with I would have had 30 mins to get everyone packed up and out the room. One saving grace was staff member that morning. Will never return