Volklingen Hotels with Bars

”My stay at the hotel was overall OK, but I was very disappointed with the performance of the staff. The staff seemed poorly motivated and unflexible, which had a negative impact on my stay. Each customer appeared to have received a different procedure, and the provisions were constantly changing, leading to confusion. I would say the performance of the staff was insufficient and far below expectations. As a loyal customer of this hotel chain, I am disappointed with this experience and I have decided not to visit this hotel chain anymore. Hopefully the hotel can make improvements in the future to avoid such discomforts.”