Guest User
March 24, 2025
The service by the owner is exceptional. I was travelling on my own with a trailer attached. I had rung ahead to say I would be arriving after the office closed (which is at 8.30pm) and had been given my room number to go straight to. I driven into the complex, before remembering I should have parked on the street with my trailer. I was in a bit of a bind, trying to reverse into a spot where I could turn around and go back out. The owner had obviously noticed this and came out to the carpark to offer assistance. He moved his own vehicle which made it easier for me to turn around without reversing. Then, rather than me having to park on the street, he changed the room I could stay in so that I could park across 3 carpark spaces that had no motel guests staying there. This actually put me in an upgraded room from what I had booked, but he still charged the same amount. He did all this in such a kind manner. When I thanked him for his kindness, his reply was "You are my guest. I need to look after you." Such a wonderful service ethic. As well as all this, the rooms were clean and comfortable.