Guest User
August 15, 2024
Overrated structure in the middle of Watamu. First of all, a village exclusively for Italians, whose only strong point is the food, however the queues during meals are quite long and the food runs out early (absurd!). Furthermore, drinks are by the glass and it is not an all-inclusive but a soft-inclusive: this means that coffee, spirits and ok, but not even bottles of water are included! I happened to have to ask for a glass of water at the bar at 10pm and they asked me to buy the bottle. Very spartan rooms and decent cleaning but in terms of organization not very efficient: upon arrival in the room that had been assigned to us the air conditioning did not work, and after waiting about 3 hours for it to be fixed, only after our insistence we managed to change rooms (the owner/director was not at all polite and almost resented the request). From the pool point of view, the beach towels provided by the lobby are often not available because there are few dry ones to use and the deck chairs at the sea side pool are less than the number of guests so on a couple of occasions we had to go back to the small pool at the bar. The beach is small and shared with the Lily Palm. Overall for us it was not worth staying here, and we will not return, but at least they did not pass themselves off as 4 stars.
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