The Inn of Waterloo

I booked this hotel through ******* and stayed at this hotel with my child on September 2nd. On the first day, I got bitten on the right side of my stomach, shoulder and back, and my child got bitten on his face. And we suffered from itchiness all night long. I requested a refund through ******* but was refused. If you want to book this hotel, don't be fooled by the low price. Breakfast is only frozen bread, croissants, coffee, and oranges (be sure to bring a knife). I will never use this hotel again, and I canceled my previous reservation. Be sure to think again!!

They tried to make me sleep in a baby crib and the workers are stupid as and have two collective brain cells and there hotub waters cold and sticky and the rooms look like they’re out of a horror film and the batrooms are terrible and grose

I stayed there one night for an after work Christmas party hotel. The room I got was on the 2nd floor, only 3 floors, and faced the back of the Ford dealership. I booked using the Inn of Waterloo's website, and selected the CAA rate. It was a nice room, carpets were quite nice and the bathroom, according to my co-worker (booked on Hotwire), was really impressive compared to his. Mine had tiled shower with a sliding glass door, tiled floors, a small sink in the immediate corner of the room. Thought this was an odd placement. And toilet in the middle of the wall between the sink and shower. The lighting could've been a bit better, standing in front of the mirror I was immediately reminded of Queen II album cover, as the light shines down directly from above. The shower was a long corded hand held unit, but, it was actually quite nice and, somewhat appreciated too! Could have used a bathroom fan, but honestly, that is I think a minor gripe I have with almost every hotel bathroom I'm in. The beds were quite nice, i do believe two Queen beds. Okay sized tv, I think my house has the same size at about 26". Appealing selection of tv stations, I don't have cable at home anymore so that was a neat treat and even caught a bit of an old 80's movie to boot! This room does have a fridge, microwave and coffee maker. Nicely located in a "3rd closet door" to the right of the closet. And upon opening the door, the light turns on inside! Really impressive feature!! The closet had the same for the right side door, but not left. I found the magnet door holds were a bit tough, even for myself a strong muscled man. So they may even be harder if you're a bit older and not as strong. Room had a connecting door but my co-worker was on the opposite side of the hotel. The hotel also offers complimentary breakfast, because of the pandemic, its set up as a "breakfast bar" or "BYOB - build your own breakfast." I grabbed a bacon egg mc-muffin, and an apple juice. But there were also yogurts, I think some fruits, a loong selection of hot water for teas, coffees (not a coffee drinker), and I think some cereals, muffins, as well. It was an impressive spread but, wasn't what I had in mind upon walking in initially, and there is no sitting/eating there.. Forcing you to go back to the hotel room to nuke the mc-muffin, pro tip: use popcorn, but only for like half the amount of time, 1.5 mins should probably be plenty, then maybe 10 second intervals. I did it for a full 2.75 mins and it came out steaming hot. Overall, it was a nice stay and convenient location for where the work Christmas party was, and even to get back to work to pickup gear for the next week. Would probably stay again for sure!!

This inn was disappointing, the breakfast was some juice packs and take away muffins and granola bars. There were no towels at the pool, we asked front desk for some and we were told they had none but some would be brought to us, they never did show up. Location was good, rooms were ok, but we had troubles with the toilet and with the tub, there were any traps out in the hall by the pool. Some staff were friendly but not overly helpful, while others weren’t even that friendly.