Latest Reviews for Watertown Hotels

Comfort Inn & Suites Watertown - 1000 Islands
4/598 Reviews
I love the Comfort Inn in Watertown and we stay there all the time when we go. What I didn't appreciate this time for the desk clerk Mike who was not very helpful when we stated that there was something wrong with the AC in our room. For the month of May it is usually hot this year and the AC in our room (625) would work for 5 minutes then shut off. We tried numerous ways with the same results each time. Mike came up to the room and made us feel like we were bothering him with this and did exactly what we had tried saying this was what had to be done. We explained to him that we had done that several times with the same outcome. He said tried it again and if it doesn't work he would bring us a box fan or move us. Well, guess what it did the same thing and I call down to the front desk. I asked for the adjoining room as it was vacant (which it was as I confirmed in the morning) but instead he gave us a room down the hall. We have stayed at this hotel probably since it has opened and have NEVER EXPERIENCED such rude staff person. I realize that he is only one person at your facility so I will not let that affect whether or not we stay there again. We love the hotel and location is great for all we do in Watertown. Thank-you for letting me vent.

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