Big Bird Inn

The front staff is hard to find. I seen the staff working the front leave in vehicles or arrive in a vehicle while I was waiting to get back in my room because the key cards failed leaving me locked out of my room. The internet is so bad I was unable to check emails as loading them I would get kicked off the wifi. Do not stay here. I will not be coming back!

This is a nice place. The rooms are a decent size and very clean. The staff are friendly. There are no coffee pots or cups in the rooms but I don’t mind as I worry about the cleanliness of them and never use them anyway. You can get coffee and water and cookies in the lobby all day. The beds are very comfortable. I would stay here again.

A last minute booking for the jacuzzi suite. The room was clean, ready early, and the bed comfortable. The jacuzzi had one broken knob but they were aware of the damage. The hotel was clean and smelt nice. The staff were friendly and very helpful.

Front desk staff were very friendly and helpful. Room was nice and clean and homey feeling. Beds were comfortable . We were travelling so were really happy there were laundry facilities we could use. There was coffee, tea, water and cookies at all times in the lobby. Would stay here again .

First hotel I’ve ever stayed in that didn’t supply a phone, coffee maker, drinking cups and the lighting in the rooms are horrible. Forget about doing any paper work after the sun goes down. One single light at the door. If you google earth the big bird inn you will be shocked what this place once looked like

The positives: -Rooms are clean -Beds are comfortable -Staff is friendly and helpful - they even accommodated a later checkout for us because our van was in the shop. For this we are very grateful. But there were also Negatives... which accompanied with a $180 price tag brings down the rating. -its noisy at night - sound from the hallways. -no hairdryer - only 2 large towels, 2 small towels and 3 face cloths in a room that sleeps 4 - no coffee in room - though there is a complimentary coffee bar downstairs. - it's newly renovated with high quality materials that impressed me at first but son you notice the workmanship is questionable and I think in a few years they will be dealing with issues. Too bad this reno is what makes probably makes staying here so expensive. - no luggage rack Another thing to note. I was bummed there was no fridge only to discover at night (when it kicked in) that its been placed inside the cabinet - just an FYI for anyone that may find themselves thinking the same. For our second night in Wawa we booked at the outdoorsman, and for $150 we got a complete kitchenette and table, in comparison the Big Bird Inn is grossly overpriced.