We had been meaning to stay here for quite some time as the hotel looked quite something and it’s in an area we love. The hotel itself is very nice. Nestled in delightful, picturesque grounds, gorgeous lake and roaming countryside it certainly lives up to its setting and billing. Check in was quick and hassle-free. The room was basic but clean and tidy with a small patio and car parking space right outside. The hotel, although quite large, very busy and popular with families and kids was surprisingly very quiet. We had a good nights sleep. We enjoyed the spa and swimming pool area. Again clean and quite modern. The pool is a little on the shallow side however if you fancy a proper swim. The restaurant/dining experience was however, sadly, an absolute disaster. It’s a big restaurant and in obviously letting in far too many diners at the same time, the waiting staff were clearly ill-equipped, ill-prepared and inexperienced to deal with demand. The waiting time for our food and drinks was atrocious. The food was average. The choice very limited. Our drinks were removed from our table twice and our desert simply failed to materialise. In fairness our complaints were handled immediately and very well by Sharon (restaurant manager) but there were far too many things that went wrong. Will we return? Yes to stay. No to eat.
108 Reviews