Spa Hotels in Wenchang

- None of the outside pools were open - Sauna/steamroom also not open - You have to book the shuttle bus a day in advance and only have four or five set times Despite that, the environment was great for a short get away. Very green and a short walk down to the beach. Staff were all very friendly and helpful, especially Kevin that helped with our bags when we checked in and out.

I recently stayed at this wonderful hotel and had an exceptional experience. The room was spacious, impeccably clean, and offered a stunning seaview that made our stay truly memorable. The reception staff were incredibly friendly and welcoming, especially Bella, who provided us with detailed information about the local area and ensured we had everything we needed for a comfortable stay. An exceptional highlight was when we accidentally left some belongings behind after checkout. Mindy went above and beyond to assist us. She took the initiative to post our items to our next hotel in a different city and even covered the cost herself. Overall, the staff were exceedingly helpful, and their outstanding service made our stay extraordinary. Highly recommended!

This stay just in time for the Wenchang Overseas Chinese Culture Festival. I thought the hotel would have no time to take care of individual guests. I didn’t expect to receive a call from Ms. Fan, the guest manager of the front office, patiently asked about the needs of the stay. After learning that it was a parent-child trip, we also upgraded the parent-child room for us. Children like it very much; Due to the delay of the return plan, I applied for a late check-out. Manager Fan also asked the superior to help solve it. I am very grateful to 👍! Although there are large-scale meetings and reception tasks, the hotel is in a well-organized overall, the staff service is better, and the restaurant meal time is also delayed, which is very user-friendly! Staff are patient every time they handle extra meals at the entrance of the restaurant. I don’t know if others have found that the restaurant waiter has a young guy with glasses, his face is a bit round, he looks up to 20 years old, he is a super substitute, he can quickly find out if the guests have difficulties and need help, not much words, but do practical things, and very hearty, At the end of March, my child asked him to help him get a straw. When he checked in for dinner a week later, he took the initiative to ask if he needed a straw. Really caring, very hard at work! The photo was a bit deformed, but I can still recognize this person, a young man very suitable for the hotel service industry!

I took my mother on a tour around Hainan Island and found a room with a tatami tea table in this hotel. It was very convenient to eat next to Wenchang Middle School. There were many choices. After eating, we went shopping and then went back to the hotel to make a cup of tea. It was really not too comfortable~

The front desk clerks are very enthusiastic, thoughtful, patient and warm-hearted. I, an old lady, am touched. The girls are so cute, and even their voices are so nice, gentle and pleasant. The room is clean and tidy, and it is very convenient to eat nearby. There is also a large supermarket. It is very comfortable to sit on the balcony and drink coffee and bask in the sun. It is close to the beach and you can walk there. It is worth staying here. It is very affordable. The overall quality of the hotel is very high. When I checked out, I forgot my hat, and the room cleaning waiter sent the hat to me in the lobby and put it in a bag, which shows that they are well trained, professional and hygienic. I will stay here again in the future

The hotel is an old five-star hotel with a beautiful appearance, lobby and exterior. The hotel is in a good location, convenient for taking tourist buses to Tongguling, and not far from Wennan Old Street, Confucius Temple, and Academy to experience local customs and culture. There are local delicacies nearby. The interior of the hotel room is the old decoration, with complete facilities, and it is still OK now. The breakfast is relatively simple. In general, the price-performance ratio is good.

Hotel breakfast is good, room facilities are quite good, the room is clean, the front desk also gave a free upgrade to the suite, close to the beach, the supermarket next door to the hotel is very convenient, there is a cinema next to it, the front desk service is superb.

The services are nice. The staff is kind-hearted to assist in call car for my family.