Guest User
March 17, 2023
1. After booking with Ctrip, the front desk requires a deposit for check-in, which is unbelievable. An ordinary budget hotel, is it afraid that tourists will steal the most valuable Simmons mattress in your room? Although the front desk later changed its words and said that there is no need to pay a deposit, but I was already very unhappy. I only gave a toothbrush when I checked in, and I didn't ask how many people were traveling with me.
2. The arranged room is close to the side of the viaduct, you understand the noise. . .
3. In the morning, a customer came to talk about something. He asked the guest room lady for two bottles of mineral water, but they replied that if they are not sure about staying in the afternoon, they cannot send mineral water. The hotel has regulations, and they can't decide! It makes people feel disheartened, the customer suggested to check out immediately and find a place to sit outside
4. Check out and go to the front desk to issue an invoice. I heard that a special ticket is required, but the little girl at the front desk reluctantly asked: Do I need to issue a special ticket? I really hope she refuses straight away, I will call the tax report immediately!
Traveling all over the world, I have stayed in a lot of hotels. I know that hotels are difficult to manage and waiters are difficult to recruit. The management training is not satisfactory. Everyone has their own emotions. It is not easy to empathize. I seldom give bad reviews, but this hotel The check-in experience is bad, it is a one-stop service from beginning to end!
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