Infinity Bay Spa & Beach Resort
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1 room, 2 adults, 0 children
All properties in West Bay
Infinity Bay Spa & Beach Resort
No. 1 of 4-Star Select Hotels in Islas de la Bahia
Beach Road, West Bay, Islas de la Bahia, 34101, Honduras
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Highlights
Ideal location
Delicious breakfast
Free parking
Pets welcome
Lots to doAmenities
Restaurant
Golf course
Outdoor swimming pool
Diving
Snorkeling
Horse riding
Hiking
Spa
All amenities
Property Description
When you stay at Infinity Bay Spa & Beach Resort in Roatan, you'll be on the beach, within a 15-minute drive of West Bay Beach and Half Moon Bay Beach. This beach resort is 0.2 mi (0.2 km) from West Bay Mall and 0.2 mi (0.3 km) from Tabyana Beach.
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8.3/10
Cleanliness8.4
Amenities8.3
Location8.4
Service8.4
All 101 reviews
Surroundings
Airport: Juan Manuel Galvez International Airport
(12.5 km)
Airport: Utila Airport
(35.3 km)
Landmarks: West Bay Beach
(210m)
Landmarks: Roatan Activities West Bay Beach
(230m)
Landmarks: Mandy's Eel Garden
(360m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
One-Bedroom Pool View
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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4
Studio Premier Queen
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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11
Two-Bedroom Garden View
Bedroom 1:2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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9
Two Bedroom Pool View
Bedroom 1:2 Queen bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
13
One-Bedroom With Garden View
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
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Guest Reviews
8.3/10
Very Good
101 reviews
- Cleanliness8.4
- Amenities8.3
- Location8.4
- Service8.4
Average for similar properties in West Bay
Review summary
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Room Quality: The rooms are described as very clean and luxurious, offering a high level of comfort. The spacious and well-maintained environment contributes significantly to the overall positive experience.(based on 1 review)
Guest User
June 18, 2025
スタッフもすごく熱心に対応してくれて日本語しか話せない私だけどすごく安心して過ごせました。
部屋はすごく綺麗だしめっちゃ豪華。
アメニティは、あるけど、シャンプー、リンス、ボディーソープは、シャビシャビなので買って行ったほうが気持ちよくシャワーを浴びれます。
自分でアクティビティを頼んでも良いけどホテルのフロントで頼むと安心です。また行きたいホテルです。
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Christopher
August 12, 2025
Everyone is nice and they go out of their way to provide excellent service. The restaurant/bar has great drinks and food. The breakfast every morning was great!
Wanda
August 11, 2025
This experience has been the worst since I have been coming here. I confirmed twice with the hotel my arrival date time and ferry. I was scheduled to be picked up at the ferry 11:30 after several attempts to reach them in the phone( by the way they don’t pickup the local phone I had to call the USA number .,we got picked up at 1pm our room was suppose to be ready at 3:30’we returned almost 5pm and it was not ready we had to wait around another half hour before we could get to our room we came to a family reunion which was staring at 6pm. When I checked in I requested linen for the pull out bed when I returned to my room at 11pm there were no linens I had to go to the front desk to request linen. This was suppose to be a relaxed trip and it turned into a nightmare. By the way no one from management apologized for the poor service we received. Also there were 2 other couples waiting to be picked up and just left after waiting for so long. As much as I liked spending vacations at infinity this will be my last time there. There are very nice resorts around the area that would be happy to accommodate us.
Wilmer
August 8, 2025
We returned to the room very late on Sunday night and noticed that the WiFi was would not connect. Then in the middle of the night we noticed that the AC was not working and that the entire unit was very hot . We tried calling but the phone also did not work . We tried to call once again in the morning and the phone was still not working. On Monday we left for an our events and then speak with the night agent once after we returned to an extremely hot room . The ac , the fans ,phone and WiFi all did not work . Someone came up and “tripped the breaker” and then it started to work . We unplugged the router and then the wifi worked . We would also like to express that some of the buffet workers made a few of us feel unwelcome and that we were a bother to them . The end of Sunday night the staff at the bar was very rude and even started to argue with each other. The morning of our departure we spoke with an agent and was informed to speak with a manager later on before leaving since the manager was not available. We returned and spoke with Danery and was given her business card as well as the manager’s. Danery informed us to send an email to both. I sent several emails in regards to the issues with the room but have not receive a response . Although there was a few issues with our room and the staff I would like to mention that overall the staff was very friendly .
Leonel D
August 11, 2025
My stay at the Infinity Bay Hotel was very pleasant. There were some things I didn't like, like my room not being clean. They never brought me a coffee maker that I requested the first day I stayed. However, the beautiful ocean and the atmosphere outside the hotel made up for it. It was wonderful to wake up to a walk on the beach and watch the sunsets. The hotel is located in an area with the best beach, so it's worth every penny. The breakfast was delicious. My entire stay was great, we didn't get sick, and we had a great time. 100% recommended, and we will definitely return. I didn't want to leave Infinity Bay Hotel. I'll be back soon!
Fernando
August 8, 2025
Bed was great. Room was very comfortable and spacious, but a little outdated for my taste. Best location in the island. Very safe and family oriented, nice environment.
The beach in front of the hotel is beautiful. The reef is 100 meters from shore therefore you can easily swim to the reef and view a variety of marine life. From the dock you can charted scuba diving trips, fishing, snorkeling, parasailing, rent jet skis etc... super safe, police presence at the beach just to help....very friendly.
Julissa
August 6, 2025
Cross contamination that caused an allergic reaction two times and once resulting in me have to take my epi pen so I didn’t die.
No bed sheets, blankets or pillows for my son and I had to call to have some delivered to our room when we had circled that we needed them when we checked in.
His bed was broken bed where it was unsafe for him to sleep in.
Our room was dirty
Room service only came once to make the bed and clean
We were on our last roll of toilet paper by the time the cleaning person came.
Paid for the all inclusive mainly for the food options and we did not get what we paid for
Food menu was not as promised.
None of the staff member were able to to give me accurate answers in when snack time was
Wednesday had to go off the resort to get food for my son because I was told that snack time ended at 10am.
Overall we spent a lot of money to be here and to enjoy the amenities and had a really bad experience. I would like some time of reimbursement for all the money that we had spent.
Brandon
August 3, 2025
Upon arrival the manager was friendly,however thats as far as the hospitality went. The first 4 days we had to call for room service and it took hours before they cane...everyday i went to the beach they werent any towels and the staff suggested i stop coming to the beach at that time. The breakfast was good and the cooks very friendly. The AC went out and every time called it took hours for someone to come, the guy finally came and fixed it...but overall not a good experience at all. We also had family come visit us and followed all protocols for guest visits and the security guard yelled at my family members and spoke to them like criminals and demanded i go see him immediately. He didnt even check with staff first if i had registered them...It was very embarrassing. Again very disappointed. This was our second time staying here and it will be our last. I did not feel like i was on vacation.
Services & Amenities
Most popular amenities
Restaurant
Golf course
Off-site
Outdoor swimming pool
Diving
Snorkeling
Horse riding
Hiking
Spa
Additional charge
Massage room
Gym
Private parking
Free
24-hour front desk
Luggage storage
Bar
Karaoke
Car rentals
Conference room
Additional charge
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Gym
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Free
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Tour and ticket booking service
Languages spoken
English
Spanish
Food & drink
Snack bar
Convenience store/kiosk
Bar
Room service
Health & wellness
Golf course
Off-site
Gym
Massage room
Mountain climbing
Off-site
Kayaking
Parasailing
Ziplining
Off-site
Spa
Additional charge
Diving
Horse riding
Hiking
Snorkeling
Sailing
Body care
Yoga session
Activities
Karaoke
Eco tours
Off-site
Beach umbrellas
Fishing
Public areas
Elevator
BBQ
Additional charge
No smoking in public areas
Garden
ATM
Cleaning services
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Business services
Conference room
Additional charge
Postal service
Wedding service
Multi-function room
Accessibility
Accessible rooms available
Safety & security
First aid room
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 05:00–11:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2008
- Number of Rooms: 78
Phone:+1-833-5884229
When you stay at Infinity Bay Spa & Beach Resort in Roatan, you'll be on the beach, within a 15-minute drive of West Bay Beach and Half Moon Bay Beach. This beach resort is 0.2 mi (0.2 km) from West Bay Mall and 0.2 mi (0.3 km) from Tabyana Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.
Make yourself at home in one of the 113 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a sauna. Additional features at this resort include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the resort's room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.
Make yourself at home in one of the 113 air-conditioned rooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.
Frequently Asked Questions
What are the check-in and check-out times at Infinity Bay Spa & Beach Resort?
Check-in time at Infinity Bay Spa & Beach Resort starts at 15:00-23:30, and check-out time is by 11:00.What are the check-in and check-out times at Infinity Bay Spa & Beach Resort?
Does Infinity Bay Spa & Beach Resort have a pool?
Yes, Infinity Bay Spa & Beach Resort has a swimming pool for guests.Does Infinity Bay Spa & Beach Resort have a pool?
Are pets allowed at Infinity Bay Spa & Beach Resort?
Yes, pets are welcome at Infinity Bay Spa & Beach Resort, but we recommend calling ahead to confirm details (e.g., pet size, fees).Are pets allowed at Infinity Bay Spa & Beach Resort?
How much does it cost to stay at Infinity Bay Spa & Beach Resort?
Room prices at Infinity Bay Spa & Beach Resort vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Infinity Bay Spa & Beach Resort?
How to get to Infinity Bay Spa & Beach Resort from the nearest airport?
The nearest airport is Juan Manuel Galvez International Airport, located about 27 mins from hotel by car (12.5 km) away.How to get to Infinity Bay Spa & Beach Resort from the nearest airport?
What’s the cancellation policy at Infinity Bay Spa & Beach Resort?
The cancellation policy at Infinity Bay Spa & Beach Resort depends on your room type and booking terms.What’s the cancellation policy at Infinity Bay Spa & Beach Resort?
About This Property
| Nearest Airport | Juan Manuel Galvez International Airport |
|---|---|
| Distance to Airport | 12.48KM |
| Average Price From | BHD102 |
| Hotel Star Rating | 4 |