Biershen
March 6, 2025
Bad service review! Very unpleasant experience!
When I checked in, the front desk told me that I was upgraded to a city view room for free, but I had to wait for 15 minutes because I was waiting for the roomclean notification. I said ok and was happy to upgrade for free. As a result, after waiting for a long time, when I went upstairs and the door opened, it was still the original room that had not been upgraded. I went downstairs to ask him, and he actually replied that the room was changing rapidly, and the upgrade was not available before, and then he had a 🤷🏻♂️ attitude. I wasted 30-40 minutes back and forth, and I happened to be in a hurry to watch the Lakers game. I was anxious and angry, and even felt a little "discriminated".
In addition, when I slept at night, the speaker on the wall kept making a "beep. Beep. Beep" sound that affected my sleep. Friends who have shallow sleep and can't stand a little noise should choose carefully!
In short, it is not recommended!
Original TextTranslation provided by Google