Wow Hotel

I really regretted choosing this hotel. No one of staff of the hotel speaks English. there is no elevator, the stairs are very inconvenient. At first they gave me a room on the 2nd floor, where in the corridor RIGHT UNDER MY DOOR a man was smoking, sitting on the floor. Apparently it's normal to smoke right in the hotel. All rooms have a terrible smell of cigarettes. this is just disgusting, I booked a non-smoking room. They changed my room, but it still smelled of cigarettes. All rooms are heavily smoky... in the room there was no shampoo, no refrigerator, no kettle, no ceramic mug, no hairdryer, no wardrobe or hanger, nothing in general. The bed linen is all stained and does not look fresh. There is no soundproofing, I lived on the ground floor and heard all the sounds from outside. Thank God I only needed to spend 2 nights in Jakarta. I've been to Jakarta many times and this is the worst accommodation I've ever rented in this city.