The Ben, Autograph Collection

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The Ben, Autograph Collection

Name: The Ben, Autograph Collection
Address: 251 N Narcissus Ave, West Palm Beach, Florida, 33401, United States, 251 N Narcissus Ave, West Palm Beach, 33401, United States
Price range: From €361
Rating: 4.5

No. 4 of Instagrammable Hotels in Florida

251 N Narcissus Ave, West Palm Beach, Florida, 33401, United States

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Highlights

Ideal location

Delicious breakfast

Lots to do

Pets welcome

Amenities

Restaurant

Alcohol-free rooms (on request)

Golf course

Outdoor swimming pool

Gym

Public parking

24-hour front desk

Luggage storage

All amenities

Property Description

Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55" Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 17,000 sq ft of event space.

9.0/10

Great

Satisfied Very good

All 100 reviews

Surroundings

Airport: Palm Beach International Airport

(7.3 km)

Airport: Boca Raton Airport

(42.7 km)

Train: West Palm Beach Amtrak Station

(1.4 km)

Train: Mangonia Park Station (Tri Rail)

(7.3 km)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

9.0/10

Great

100 reviews

Cleanliness9.0
Amenities9.0
Location9.0
Service9.0

Average for similar properties in West Palm Beach

Most Mentioned

Review summary

Location: The hotel is centrally located, offering easy access to the promenade and local restaurants, with some rooms providing a clear marina view. Additionally, the shuttle service within a 3-mile radius is a convenient perk.

M‍2‍7‍1‍0‍5‍9‍*‍*‍*‍*

February 11, 2025

滿意很好好

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D‍e‍n‍i‍s‍e

August 31, 2025

This is truly a 5 star hotel. The staff is 100% in tune to their guests needs. Room service is fast. The restaurant is excellent and we are from Charleston and are food snobs so that is saying alot. The rooftop bar is similar to those in San Francisco. And the beds and pillows are literally dreaming. What a fantastic experience-absolutely worth the price Wow! This has been an experience we will be talking about for years.

V‍e‍r‍o‍n‍i‍c‍a

August 20, 2025

Always enjoy our stay at the Ben. Pedestrian friendly, excellent rooftop and pool, and service from checkin onward is consistent and strives to please.

G‍i‍a‍n‍n‍a

August 11, 2025

The Hotel Lacks A Shred Of Hospitality Housekeeping began a saga of one bad hit after another and management was unable to fix the problem. I'll let the photos speak for themselves. I have disdain for this hotel and will never stay there again.

E‍l‍i‍z‍a‍b‍e‍t‍h

August 25, 2025

It is well located and well designed with a very good breakfast and cool rooftop bar!

J‍O‍S‍E

July 20, 2025

All was great but I must mentioned the wonderful the bed was along the pillows and sheet set

E‍l‍e‍n‍i‍e

July 7, 2025

First trip with a 3 month old. The customer service was beyond exceptional, the restaurant and rooftop was AMAZING. The room was clean and modern. Loved it. Would come back.

T‍o‍m‍o‍k‍o

August 24, 2025

The BEN hotel was the BEST hotel. They were so sweet and great services

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: after 16:00

Check-out: Before 11:00

Front desk hours: 24/7

Self check-in: Contact the property for the access code

Child policies

Children of all ages are welcome at this property.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds

For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.

Breakfast

StyleA la carte

Opening hours [Sat - Sun] 07:00-13:00 Open [Mon - Fri] 07:00-11:00 Open

Age	Fee
Adult	Contact property

Additional breakfast fees are not included in the total and need to be paid at the property.

Pets

Pets are allowedAdditional charge

Types of pets allowed: dogs, cats

Fee: Contact the property for details

Service animals

Service animals are allowed

Age Requirements

The main guest checking in must be at least 18 years old

Paying at the hotel

Cash

Property Description

Opened: 2020
Number of Rooms: 140

Phone:+1-561-6554001

Email:au-westpalmbeach@concordhotels.com

Frequently Asked Questions

What are the check-in and check-out times at The Ben, Autograph Collection?

Check-in time at The Ben, Autograph Collection starts at 16:00, and check-out time is by 11:00.

Does The Ben, Autograph Collection have a pool?

Yes, The Ben, Autograph Collection has a swimming pool for guests.

Are pets allowed at The Ben, Autograph Collection?

Yes, pets are welcome at The Ben, Autograph Collection, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How much does it cost to stay at The Ben, Autograph Collection?

Room prices at The Ben, Autograph Collection vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to The Ben, Autograph Collection from the nearest airport?

The nearest airport is Palm Beach International Airport, located about 13 mins from hotel by car (7.3 km) away.

What’s the cancellation policy at The Ben, Autograph Collection?

The cancellation policy at The Ben, Autograph Collection depends on your room type and booking terms.

Does The Ben, Autograph Collection offer airport transfers?

No, The Ben, Autograph Collection does not provide airport transfers for guests.

About This Property

Nearest Airport	Palm Beach International Airport
Distance to Airport	7.31KM
Nearest Train Station	West Palm Beach Amtrak Station
Distance to Train Station	1.37KM
Average Price From	EUR889
Hotel Star Rating	4