Guest User
May 20, 2025
My stay at Retreat Crassula Ovata was extremely disappointing. The rooms and bathrooms were dirty and unhygienic, with visible stains and a foul smell. The lack of cleanliness was unacceptable. The food was another major issue—poor quality, tasteless, and worst of all, it caused food poisoning. I fell sick after eating here, which ruined my trip. The reception was unwelcoming, with staff giving a cold and indifferent attitude. There was no effort to address concerns or make guests feel comfortable. Overall, this place fails in basic hospitality standards. Avoid if you value cleanliness, good food, or decent service. A complete waste of money.