Baldwin Inn and Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in West Springfield
Baldwin Inn and Suites
21 Baldwin Street, West Springfield, Massachusetts, 01089, United States
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Amenities
24-hour front desk
Wi-Fi in public areas
Golf course
Express check-in and check-out
English
Mountain biking
No smoking in public areas
Water purifier
All Amenities
Property Description
Located in West Springfield, Baldwin Inn & Suites is in the business district, within a 5-minute walk of Storrowton Village Museum and Eastern States Exposition. This hotel is 1.8 mi (2.9 km) from MassMutual Center and 1.9 mi (3 km) from MGM Springfield.
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7.1/10
Cleanliness7.1
Amenities7.1
Location7.1
Service7.1
All 24 Reviews
Surroundings
Airport: Bradley International Airport
(22.1 km)
Airport: Hartford–Brainard Airport
(48.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Standard King Room-Non-Smoking
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
Check Availability
5
Standard Room, 2 Double Beds, Non Smoking
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
Check Availability
Guest Reviews
7.1/10
24 reviews
Verified Reviews- Cleanliness7.1
- Amenities7.1
- Location7.1
- Service7.1
Average for similar properties in West Springfield
AI Summary
The room is praised for its cleanliness and niceness. The staff, especially the gentleman at the front desk, is friendly, professional, and helpful during check-in.
Guest User
January 31, 2023
As I've mentioned in other reviews the only things I really look for in a hotel are clean rooms and well-maintained facilities. The Regency Inn and Suites in West Springfield was neither in my experience. One of the pillows on the bed was out and out dirty, and in one corner of the room the rug was no longer tethered to the floor (see photo). The staff was friendly but until they take basic care of their rooms and actually wash linens properly I can't recommend staying here.
Guest User
July 2, 2023
This rating is based on VALUE. I was getting big 3 digit rate quotes from the local chain hotels so decided to look locally. Amy was so pleasant sounding on the phone I wanted to check it out. Near downtown, on Main St, this renovated motel looked great: fresh looking paint, new doors, tasteful colors, cared for parking lot and CLEAN, CLEAN, CLEAN. Amy offered to show me a room: new floors, good lighting, new looking windows, standard motel furniture in good condition, new looking towels, bed clean, nice AC unit, spotless bathroom with new looking fixtures, good refrigerator, microwave, desk and comfy chair. No frills, but nothing missing and all fresh, unworn, and clean. With very polite, helpful service from Amy (she’s a keeper!). And…$85! Woo hoo! Great value. I would definitely stay here again. (My only photo is taken at night.)
Guest User
January 31, 2023
After my son’s graduation ceremony, we decided to go check into the hotel so we could all freshen up for dinner. You can imagine our surprise when we pulled into the parking lot of the Regency Hotel to find it empty (save a derelict car) and the doors to the hotel locked with a closed sign. I’m still waiting on ******* to resolve this issue as I was already charged for my room. 😡
Services & Amenities
Most Popular Amenities
24-hour front desk
Wi-Fi in public areas
Golf course
Off-site
More Amenities
Internet
Wi-Fi in public areas
Front Desk Services
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Health & Wellness
Golf course
Off-site
Mountain biking
Off-site
Public Areas
No smoking in public areas
Water purifier
Vending machines
Accessibility
Stair-free main entrance
Safety & Security
Smoke detector
CCTV in public areas
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–21:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1977
- Number of Rooms: 45
Located in West Springfield, Baldwin Inn & Suites is in the business district, within a 5-minute walk of Storrowton Village Museum and Eastern States Exposition. This hotel is 1.8 mi (2.9 km) from MassMutual Center and 1.9 mi (3 km) from MGM Springfield.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 46 guestrooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 46 guestrooms featuring microwaves and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.