Regency Inn & Suites
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in West Springfield
Regency Inn & Suites
21 Baldwin Street, West Springfield, Massachusetts, 01089, United States
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The Regency Inn & Suites provides a great place for travelers to relax after a busy day. The Regency Inn & Suites is an ideal choice for travelers who want to take in the sights and sounds of West Springfield. Show More
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Amenities
Wi-Fi in public areas
24-hour front desk
English
Vending machines
No smoking in public areas
Water purifier
Mountain biking
Stair-free main entrance
All Amenities
Property Description
The Regency Inn & Suites provides a great place for travelers to relax after a busy day. The Regency Inn & Suites is an ideal choice for travelers who want to take in the sights and sounds of West Springfield.
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3.5/5
Cleanliness3.5
Amenities3.5
Location3.5
Service3.5
All 15 Reviews
Surroundings
Airport: Bradley International Airport
(22.1 km)
Airport: Hartford–Brainard Airport
(48.2 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
3
King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
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4
Double Room
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Towels
Microwave
Check Availability
Guest Reviews
3.5/5
15 reviews
Verified Reviews- Cleanliness3.5
- Amenities3.5
- Location3.5
- Service3.5
Average for similar properties in West Springfield
Guest User
January 31, 2023
As I've mentioned in other reviews the only things I really look for in a hotel are clean rooms and well-maintained facilities. The Regency Inn and Suites in West Springfield was neither in my experience. One of the pillows on the bed was out and out dirty, and in one corner of the room the rug was no longer tethered to the floor (see photo). The staff was friendly but until they take basic care of their rooms and actually wash linens properly I can't recommend staying here.
Guest User
July 2, 2023
This rating is based on VALUE. I was getting big 3 digit rate quotes from the local chain hotels so decided to look locally. Amy was so pleasant sounding on the phone I wanted to check it out. Near downtown, on Main St, this renovated motel looked great: fresh looking paint, new doors, tasteful colors, cared for parking lot and CLEAN, CLEAN, CLEAN. Amy offered to show me a room: new floors, good lighting, new looking windows, standard motel furniture in good condition, new looking towels, bed clean, nice AC unit, spotless bathroom with new looking fixtures, good refrigerator, microwave, desk and comfy chair. No frills, but nothing missing and all fresh, unworn, and clean. With very polite, helpful service from Amy (she’s a keeper!). And…$85! Woo hoo! Great value. I would definitely stay here again. (My only photo is taken at night.)
Guest User
January 31, 2023
After my son’s graduation ceremony, we decided to go check into the hotel so we could all freshen up for dinner. You can imagine our surprise when we pulled into the parking lot of the Regency Hotel to find it empty (save a derelict car) and the doors to the hotel locked with a closed sign. I’m still waiting on ******* to resolve this issue as I was already charged for my room. 😡
Services & Amenities
Most Popular Amenities
Wi-Fi in public areas
24-hour front desk
More Amenities
Internet
Wi-Fi in public areas
Front Desk Services
24-hour front desk
Languages Spoken
English
Public Areas
Vending machines
No smoking in public areas
Water purifier
Health & Wellness
Mountain biking
Off-site
Accessibility
Stair-free main entrance
Property Policies
Check-in and Check-out Times
Check-in: 15:00–21:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 45
The Regency Inn & Suites provides a great place for travelers to relax after a busy day. The Regency Inn & Suites is an ideal choice for travelers who want to take in the sights and sounds of West Springfield.
The hotel is conveniently located just 4km from Springfield Station and 22km from Bradley International Airport. The nearby area boasts an abundance of attractions including West Springfield Public Library, Eastern States Exposition and Powerhouse Gym.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.
The hotel is conveniently located just 4km from Springfield Station and 22km from Bradley International Airport. The nearby area boasts an abundance of attractions including West Springfield Public Library, Eastern States Exposition and Powerhouse Gym.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.