Landhotel Schermer

This must be one of the best hotels in Austria! The Shermer is a family-run hotel which has a fabulous atmosphere, a friendly and efficient team which gives great service and the hotel has a wide range of amenities. Breakfast is better than anywhere we've been and dinner matches any restaurant. Improvements over the past few years have only made it better. People return to this hotel year after year - because it's that good. The town of Westendorf is small but charming with a good range of shops and services. Ciaran & Rhona from Ireland.

Second time staying here, this time in the Alm Suite. Beautiful room. I still can't understand the no handbasin in the toilet -it's so unhygienic! Other than that it was a beautiful room and very clean. Hotel is 2 minute walk to baby slopes. Excellent location. Staff are lovely and friendly. Hotel is well maintained. Dinner was lovely every night as was the wine! Breakfast was only OK by Irish standards, no sausages which my children couldn't understand! Lots of cold meats etc but not to our taste. There are so many Irish staying at the hotel, it might be a good idea some mornings to include some Irish favourites, while we were there there was an 'American Breakfast day' with American favourites, maybe an Irish day could be included. Also please label everything in English as well as German, last year everything was in English, this year nothing was :( We found Alexandra, Marion & Sabrina on Reception excellent and very helpful. Other staff, maybe new, didn't seem well informed, when we asked for shower caps she told us the hotel didn't provide them (even though we had some in our room on arrival) and other basic questions were answered incorrectly. Nadine the hotel Nanny is absolutely brilliant! Our children loved their morning with her. Cleaning staff very good, we left little gifts and tip for them as they were always friendly and did a great job. If you visit this hotel go to Kirchberg 15 minutes away for snow tubing. It was so much fun!!! Thank you Schermer Hotel and we will probably see you again next year! 😊

Revised this beautiful hotel after an 8 year break. Glad to say that the same excellent standards remained. The staff very friendly and helpful. Yet again the food was of an excellent standard. Wonderful buffet breakfast and great varied choices for dinner. The family definitely makes this a top hotel to stay in. In our view the best hotel in Westendorf. 😃👍😁

Bang in the centre of Westendorf and convenient for the Alpenrosenbalm, 5 minutes walk away. Close to the bus stops and about 1km from the train station. This hotel has been in the same family for almost 500 years. Everything is kept ultra clean and hygienic. The food is excellent with a varied 5 course menu for evening meal. An extensive breakfast buffet with a light afternoon buffet. Most of the food is supplied from the owners farm hence it is fresh daily and of a premium quality. Drinks are reasonably priced and board includes fresh mineral water piped straight through to the eating areas. Its a hotel catering for families so there may be number of children present at any given time. This may not be suitable for couples requiring a totally quiet escape. It did not effect us much as the positives far outweigh this slight negative.

Excellent hotel which attracts many return guests. Very friendly family atmosphere and attentive staff. The owners always on hand to help & ensure guests are happy. Very well appointed rooms, and they continue to update furnishings & rooms and its no doubt the best hotel in Westendorf. Food quality is excellent, but meals can occasionally be rather disappointing. They do cater well for children, but this can sometimes slightly lower the standard of the hotel unfortunately. Having a 'children's buffet, is all very well, but too many children are allowed to run back & forward unaccompanied by an adult, which is only an accident waiting to happen. Also, the children's playroom is downstairs, and can be accessed from the main lounge bar, via the buffet, which means they are constantly running back & forth especially in the evenings. Something that needs to be resolved, although parents are partly responsible for this. Apart from these minor issues it is a lovely hotel, and highly recommended. Some staff have worked there for many years, which is always a sign of a well run establishment. Some of the newer ones, especially the young waiters could really dress a bit more suitably. Serving in a dining room wearing no socks is just wrong ! They do make an effort to wear Austrian National dress, occasionally with is really nice, and always appreciated by guests.

This is a really lovely family run hotel. The staff are really friendly and the hotel is really clean and comfortable. I love wine and they have some excellent wines on the wine menu. My daughter loved the buffet breakfast. The swimming pool was a big hit too.