I stayed here twice for 1 night, a week apart as a necessary stopover near Melbourne airport because of awkward flight times. The free airport shuttle is easy to access by phoning them on arrival (sometimes they might already be there), and it leaves the hotel every 1/2 hour, you just pre-book. My first stay I was in room 174 on the 1st floor. There is a lift but it's a long way around, and just a short stair climb. I couldn't manage my suitcase but a staff member was happy to help me. The room was clean, bed very comfortable, but the pillows were those very high ones, which aren't great for me. I didn't do anything about that since it was just the one night. The bathroom floor was incredibly cold though, so having the shower mat down was necessary. The only real noise I noticed were some very noisy squawking birds (cockatoos) at dawn. 2nd stay I was extremely impressed at check in. They'd kept my details so I didn't have to re-register; they remembered the trouble I had with my suitcase so gave me a unit on the ground floor (room 203 which I found to be nicer- easier to get out of the bed on both sides and a bit more spacious), and she'd remembered my passing comment about the pillows and had managed to track down some flatter ones and had them waiting on the bed. So excellent customer service :) Sadly I had to leave at 5.30am the next day! Just a couple of minutes away is a Red Rooster chicken fast food place, and a Hungry Jacks (aka Burger King), and it's about a 10min walk to a shopping centre with supermarkets. For a stopover I highly recommend this hotel and I will definitely stay there again if I'm doing a Melbourne stopover again.
Excellent
104 Reviews