Horseshoe Hotel

Cosy pub/ restaurant with rooms. Nice situation. Quaint. I liked the ambience, it was nice that the antiquated old decor remained it gave the place authentic charm. Lovely outdoor garden. Easy access to Whitby and surrounding walking routes. I enjoyed the coffee and tea in our bedroom. There was a lovely platter of bread cheese and cake awaiting us on arrival

Having eaten at the Horseshoe in the past and very much enjoyed it we decided to book to stay. Having read recent reviews it was therefore with some trepidation that we arrived and checked in. We had a warm welcome from the team and found our room. It isn’t a chain hotel with predictable box like rooms, it is quirky and it is a fine age but it was comfortable, clean and spacious. Our meals were excellent, good selection of wine and the fire in the dining room lit on what was a chilly evening. We’d come again!

My bedroom and shower room were filthy, not just dusty, the dirt was brown and ingrained, I can't imagine when the last time a cloth had been used to clean the woodwork in either room and the last time it had been done the furniture hadn't been moved as between the side of the wardrobe and the wall on the floor and up the wall was thick muck. Paint was splattered all over the window. A window in the shower room must have been broken and this was repaired with pieces of wood. Curtains not hung properly so bits were hanging down. Furniture and fittings were dirty, chipped and were decrepit and ancient. A drawer base wasn’t attached properly any more and was falling down so couldn't be used. The cheese put out at breakfast looked like it had been around for weeks. I never saw the kitchen and given the general level of cleanliness I'm glad I didn't having eaten food prepared in it. In addition the place was cold an elderly lady who was also staying never had her coat off as she was freezing. The very loud cock which lives there with the hens started crowing at 2am preventing any sleep. I was booked for 4 nights and left first thing in the morning after one. In his favour Craig didn't even argue when I showed him all the grime and said I wished to leave. I have never stayed anywhere as awful as this and hope I never encounter anywhere like it again. Very hard to imagine anyone feeling comfortable staying there.

Another great night at athe Horseshoe Hotel. Areal old fashioned place, great bar with log fire, 3 real ales, excellent food and huge breakfast. So welcoming and more especially for dogs...they are the important guests. Rather a "Faulty Towers" place with manners is how we describe it.... but do go here for the warm friendly atmosphere. Thanks to Craig, Tony and Sharron....... sad to see your leaving but feel new lease holder will continue the excellent atmosphere. Well done and thanks.

Please don’t bother!! We stayed at The Horseshoe, the website looked lovely with lots of locally sourced extras.. In reality it was totally opposite! Positive feedback, good Guinness, nice, helpful young staff. The rest, was really so very disappointing! Slow cooker belly pork in reality was a pork loin chop minus half the items it was meant to be served with! The burger comes with Kraft cheese slices on it! Local sausage for breakfast i am sure was a cheap frozen sausage, did mention to the owner/ chef but the reply was “we sometimes have them but not today!!” After the mediocre meal my partner and I sat infront of the fire in the dining room remarking about the interesting decor in the property when the shower in the above bedroom decided to pour through the ceiling land on yours truly! The owner came through and said it happens cause the floors are not level, no apology or care! The place needs a good clean, a change of decor and some tlc Such a shame!!