The Wimbledon Hotel

BEDBUGS I ended up in the emergency room at Chelsea Hospital with more than 100 bedbug bites. Needed predisone because of the anaphylaxis. The owner ignored my report and refused to any refund, then ghosted me. Ruined my vacation and my tennis performance at the tournament.

Having rung the doorbell at 4.00pm numerous times and waited for 15 minutes I phoned the hotel to be let in remotely. There were no staff in the hotel at all. I picked up the key from a shelf in the main corridor. There were three flights of stairs to my room, fortunately I could manage my own suitcases but if I couldn’t there was no one to help. The room was adequate but when hanging up clothes in the wardrobe there were lumps of wood on the shelf inside the wardrobe. The shower was abysmal providing a trickle of water with the shower head stuck at an angle sending what water there was in the direction of the shower screen. The following morning I had multiple bed bug bites and having read other reviews I see that other occupants had experienced the same problem. Individually cooked breakfast is advertised but there was no one there to cook it and during my stay I did not see a single member of staff. If there had been an emergency such as a fire there was no one there to help.

We didn't get to go straight to the room so we had to wait rather long and after a long journey we could of done without that. The room was in need of some tlc and a good clean there was a dead bug on the wall and dust everywhere. The bed was comfy which was good. We booked this place for the new wimbledon theatre it wasn't far to walk it

i was staying for one night because we were at wimbledon, i was afraid that there might of been bed bugs because of the cleanliness of the room as dust was everywhere and mould near the windows. i made sure i covered the bed in bed bug and dust mite killer to prevent getting bitten but even with drenching the bed in the killer it didn’t stop the bugs biting me. it has potential to be a good hotel they just need to invest in the hotel because i wouldn’t call this a hotel because there was one cleaning person on site so i wouldn’t expect it to be cleaned very well. the room was very hot aswell with no air conditioning so london heat effected us a lot, at least there was a fan. i am very unhappy with being bitten all over my thighs as i was playing at wimbledon and it didn’t look very nice because i was getting photographed. we couldn’t bare to stay there another night so we moved to the travelodge. at least i didn’t get eaten alive by best bugs there!

Having read previous reviews and taken a balanced view I thought I’d give this place a go a booked 4 rooms for my colleagues and I. Great parking facility and free, always a bonus when working in London! On arrival check in was smooth, nice enough room and decent shower. That’s where it ends. Having gone to bed early to get a good nights sleep I was woken by a desire to scratch my leg…then my shoulder promptly followed by every other part of my body… previous reviews mention ‘bed bugs’….it wasn’t a lie. Last count was in excess of 25 bites and significant swelling on my right shoulder. Uncomfortable to say the least and ended up making a drink at 3:30am as I couldn’t get back to sleep…needing more sleep I’ve had to make a bed on the bathroom floor using coats as a mattress and my bag for a pillow…..it’s now 5am on 18th July 2024…can’t wait to get to work! Seriously, unless you want to share the bed with god only knows what look elsewhere…not recommended and as a business that regularly works in the area we won’t be booking again….ever!

There was no reception and you get buzzed in remotely after ringing a "Out off hours" number in the middle of the day and then are instructed to pick a key out of a box in the hall way. There was only one dirty disgusting yellowy towel for two people and everything is dated, looking grubby and dirty or is broken. Should not be called a hotel as there are no available services.