Mercure Hotel Windhoek

We got a room in the mövenpick building close by. Room was nice, bathroom too. Water pressure in the shower could be higher, shower was not really clean.

We had a wonderful experience at the Mercure Hotel Windhoek. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

We had read some poor reviews about this hotel but were totally surprised when we got there. In total we spent three nights in Safari used the pool, bar and restaurant. We had two excellent and really large double rooms with en suite bath/Shower. The rooms were clean and had everything you might want including a fridge (not a minibar). Service was extremely friendly and efficient. The Restaurant staff were very friendly - especially to out two kids (13 and 10). Breakfast and evening buffet were excellent. Well presented and a good selection including local game in the evening. There had been reports that the hotel was loud, but this was certainly not the case. One can here the planes in the nearby eros airport but we did not find them loud enough to be disturbing - even though we live and are accustomed to quiet countryside. The little souvenir shop was adequate and the staff extremely helpful. The pool ,was spotless, but a little cold. We were almost alone in the afternoon and the kids loved it including the cake shop right next to the swimming area. The bar and staff were very pleasant, only nuisance were a couple of rather loud africans watching basketball on TV. They don't make cocktails, but they will get you a burger or french fries if you are feeling hungry. All in all very good. What more can one say: we would stay there again if we ever go to Windhoek again.

What makes this place is the staff! The rooms are pretty standard but the reception area, the restaurant and bar, the excellent coffee shop and the facilities at the adjoining Movenpick hotel including the super pool area make this a great stay! Definitely the best coffee in the whole of Namibia, from the coffee shop. Decent breakfast with a good selection of good and the meals we bought were also good.

we had a wonderful tour with a group of friends and relatives... Staff attitude and service highly appreciated.... Porters are trained and they make you feel at home... Good food and good service... keep up the good work... Its definitely worth a return visit to Namibia

I stayed for one night and moved to Movenpick as an upgrade, Mercure was fantastic, spacious rooms, neatly cleaned and well maintained Hotel. Carpets might need to be changed as they look outdated. I would definitely recommend to my business partners. The Nomad Restaurant has a vibey environment and had dinner "under the stars""outside. Fantastic eperience