Wuhan Xinhao Grace Hotel (Hankou Railway Station)

It's hard to comment. I went to Wuhan for a total of 6 days, stayed in other hotels for 4 days, and stayed in this hotel for one day. Just one day, the experience was very bad. The worst hotel, all facilities are not good, really bad. 1. The service attitude is very bad, and the look of indifference. The whole environment is too dirty, really not clean, the flyers and hotel introductions on the table are all rotten. 2. I want a pair of slippers, call the front desk, look around for a long time, can't find the phone, and finally found it next to the toilet, I don't understand, and there is no electricity, just a decoration, can't be used. 3. Although there is a bathtub, there is no hot water, no matter how you twist it, it is cold water, there are two shower heads, it's hard to say, the big one is a stream of water, can spray **, the small shower water is no flower splashing. 4. The floor is dirty, and there are stains on the carpet. The room is very damp, the toilet smells bad, and the toilet smells as soon as you enter the door. 5. The lighting is very dim, dark, the TV is very small, and there is an electronic scale that is still broken, it's better not to have it. There is breakfast, but it's very average, acceptable. The environment is really dirty and bad.

The air conditioner in the room went out after being turned on for a while. I had to press the switch repeatedly. I woke up three or four times that night because of the heat and had to get up and turn on the air conditioner. The sound insulation effect is very poor, people in the corridor can clearly hear what they are saying. I don’t know if the sheets and duvet covers have been changed. I always feel like there are bugs scratching me all night long when I sleep. Finally, I want to complain about the reception. During the summer vacation, which should be the peak period of the hotel, it seems that some groups were also received that day. When we arrived to check in, the group in front of us had to check in for at least ten minutes. I moved to another front desk and asked if it was okay. It was possible to check in, but the answer was no, it was the check-out window, ok, I returned to the original queue and continued queuing. After a while, I saw someone checking in at the check-out window I had just asked about. , I walked over and asked, and was told that I could check in a moment, so I waited for the person in front of me for about a few minutes before I could check in. To be honest, it really tested my reception ability. In addition, I don’t know if a family of four (two adults and two children, one kindergarten, and one junior high school) stays in a hotel for breakfast (included). It only includes two breakfasts. Anything over 1.2 meters has to be paid separately. Is this reasonable? If it’s reasonable, just pretend I didn’t say it and I’m ignorant. If it’s unreasonable, tell the truth and avoid it.