Yishengzhuyaoailiuda🚶♀️
August 3, 2024
1. Before check-in, the front desk added WeChat to communicate with me about the arrival time. I asked about the room arrangement and was told that it was not on the same floor. I said I did not want a room next to the elevator entrance. The front desk clearly told me that their rooms were not chosen by the guests, but arranged by them. I placed an order for three rooms, but was arranged on two floors. I was puzzled. The front desk said that the room was reserved for you and there was a room when you arrived. Oh, yes, you are right. When communicating the room location, the front desk screenshot clearly showed that there were three rooms next to each other. I haven't asked how to change these three connected rooms yet, the front desk told me that you can just check in the room on your reservation, it's reserved for you. The room is not next to the elevator, but next to the elevator entrance, funny...
2. I accepted that we were not on the same floor, but there were such big cockroaches in the room... I was really drunk, the hygiene of the room was really worrying, except that the decoration looked new...
3. Let's talk about the room on a separate floor. The sound of the air conditioner outdoor unit or their central air conditioner in the room was buzzing all night, just like a boiler for boiling water. The front desk sent headphones into the room and only heard the sound of the air conditioner blowing. I simply adjusted the temperature twice and left... There was no follow-up (it was clearly stated that it was the 11th floor)
4. Regarding whether I should change rooms and move to the same floor as my companions, the front desk told me to ask if there were any rooms available at noon. I clearly told the front desk that if they had any rooms to change for me, please contact me, I cannot ask. When I was communicating about changing rooms, I made the hygiene issue clear, but they only cared about when my current room would be moved and whether it needed cleaning. (Isn't it clear that there are three rooms in one order? You said that you all book rooms at the store. Are you blind? You can't see the order? Since you have the service of contacting guests by WeChat, why don't you ask about the room? Why don't you provide better service?)
5. I checked the hygiene and bugs. The front desk just asked the lady to put some bug spray when cleaning. Hehehe, you wait for the inspection of your relevant department. I'm on the way to find you.
6. It's labeled as a hotel, but it's actually a guesthouse with a front desk in a commercial building. It's so messy, so messy... People come and go, and the elevator can reach any floor...
7. Just do this business, I wish you better and better, and make a lot of money
8. Every point given to you is a must-have by the system, and you don’t deserve any point.
Original TextTranslation provided by Google