Guest User
February 2, 2024
In winter, you have to wait a long time for hot water in the shower room. There is no landline to contact the front desk. After taking a shower, the warm water was about 20 degrees. After giving feedback to the front desk, they said they could come to adjust the water temperature. I said I had already taken a shower. The hotel asked me how to solve it. I said the check-out fee, and the hotel said it could not be refunded. They said sorry, I said the hotel would be responsible for the cold, and the hotel did not dare to guarantee it. The only thing I could do was that the underground parking lot was too dusty and there were no signs. The experience was bad, I dare not stay again, I was very angry, and I hurriedly checked out at 2 o'clock.
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