Best Premier Hotel wuse 2

Horrible place to stay. Untrained and uncouth front desk personnel. Poor amenities everywhere, peeling walls, leaking POP ceilings, mosquito infested rooms and those in neighbouring rooms were noisy. Threadbare pillows and dirty over used towels that had been brought from an older hotel in port harcourt. Hotel management made no efforts to intervene despite repeated complaints over the night. They also turned down requests to move me from the noisy area. No towels in room at check in, and no towel was brought in till the next morning meaning that i couldn't take a shower after a 14 hour flight. Overall, this is one of the worst hotels i have ever stayed in Abuja. Dont be deceived by the nice pictures on social media. It is a hoax! No room service menu. An unkempt kitchen staff brought up a handwritten menu on a torn piece of paper that i couldn't make anything out of. Because of how the kitchen staff looked, I didn't feel their food would be hygienically prepared so i went across the road to the Lagos Bistro for my meals. They made me pay twice - 80k in all and have REFUSED to make a refund till date, one month after i checked out with assurances that i would receive a refund same day. I have called on 8 occasions this month alone and i keep speaking to rude employees that have no intention of paying me.