Guest User
March 22, 2025
The experience was very bad. I have been to Mount Wutai several times. This time, choosing to stay here was really bad. There is no service at all. When you raise a question, they never think there is any problem and will only argue with you. On the first day of staying, the pillows and sheets smelled particularly bad, and there were blood stains on the sheets. They were replaced only after strong requests. The toilet paper rolls were also empty. On the second day, the toilet paper rolls were used up, and no one came to clean in the afternoon. I went to the front desk to ask for paper, and was asked if the cleaning staff had changed it. I said that the cleaning staff had not come at all. The front desk said that they did not have any extra room cards, and there was only one card per room, so they could not get in. I was really speechless. This price is not cheap, and it should not match such service. There are always a bunch of people at the front desk who are not sure what they are doing. You have to wait for a long time to talk to them, and you can't get a good attitude. The sound insulation is also poor. I will never come again next time. It is completely different from what I saw in the comments.
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