Apartments at Number 10 the Abbey

Excellent place great stay

We were frustrated that we booked and paid on the same day, needed to cancel one of the rooms and were told no refund as they have a 60 day policy. We were not advised this prior to booking and it hadn’t even been a day.it wasn’t as clean as we first thought. Currently waiting for a response and happy to update late if possible. Everything looked nice but cleanliness wasn’t high on the agenda in my opinion. The banisters are sticky, the glass and carpets weren’t clean, there were lights not working but the whole place was roasting!! To be fair, we could escape the hallway into our room which had its own thermostat and we could open the window. The net (which wasn’t very clean) did fall down in doing this as not secure. The bed felt small, sheets weren’t fitted well and exposed the mattress. Bulb out in the bedroom. Wooden floor slats are separating quite badly and there is a loose tile in the bathroom. The sink taps turn on the wrong way and if you forget which way they should be, the whole tap spins around. The bathroom wasn’t very clean and I did take photos of this. I was asked if everything was ok and I did say yes, it wasn’t ok, but by this point it was too late anyway.

We stay here regularly a few times a year and have always enjoyed it but now notice that a few maintenance issues are spoiling our stays. The toilet cisterns are continually filling and dripping, the shower heads are clogged with limescale and need replacing. The shower water always floods the floor and the grouting needs a refresh. We reported that the toilet wasn’t flushing and the heating wasn’t working over Christmas and were quickly offered a new room which was better. It’s a shame that the lack of maintenance is now becoming obvious. The staff are always helpful and the cleaning is done to a high standard.

No. 10 The Abbey is a great place to stay! My apartment was beautifully decorated and very well equipped. The apartment was warm and cosy and the bed was very comfortable. The town centre is only a short walk away and has a number of interesting independent shops.

Very friendly and helpful staff... Great accommodation with everything you need..very good location with car parking... Great location very close to pubs and shops.. The village itself is a lovely quiet place and the people are so friendly.. We visit approximately once a week and will continue to do so.. No reason not to.

Very comfortable hotel. Enjoyed my stay there. Will definitely return. Great location. Abbey is across the road. Pub next door. 100m to the main street. Handy for everything. Clean. Thank you. I arrived by train to Wymondham station, and walked to the hotel in 10 mins.