Samantha
February 2, 2025
This hotel was originally the one I was most looking forward to during our self-driving trip.
But this experience also made me once again determined not to book homestays when traveling in the future.
First, let me talk about the good feelings:
1. Before checking in, the housekeeper took the initiative to contact me, added WeChat, and gave me directions from Sanqiutian Wharf to the hotel. I watched the video first to get a general impression and then followed the navigation to find the hotel's location accurately.
2. The room type I booked has two rooms. I was taken to see both rooms first and choose the one I like.
3. Wheelchairs, strollers, umbrellas, these thoughtful little items are all available. The child's foot was broken and the plaster had just been removed. We didn't bring our wheelchair to the island, but luckily the hotel had a wheelchair, which was a great help.
4. The environment of the small courtyard is really great. The guy with glasses in the hotel is a very nice person. He has a sense of boundaries and is very enthusiastic. He likes to chat with children. The restaurant he recommends is also very delicious.
Let me talk about the unsatisfactory parts:
1. As soon as I walked in, I had a bad feeling. I was not greeted by "Hello, are you checking in? / How can I help you?" but "What are you here for?" "What's your name?" "The room is still being cleaned, at least an hour (but another room had already been cleaned)".
2. The actual situation of the room...I can only say that the picture is rendered too well. Every item in the room showed roughness and lack of maintenance.
3. There was a serious problem with the sewer in the room. It smelled so bad that it made me dizzy and want to vomit. I put the minibar diffuser next to the bed, but it still couldn't cover up the stench.
4. As the most expensive room type in the hotel, one has a noisy heating device on the top and the other is close to the street with pedestrians and garbage trucks which is also very noisy. It is really not a particularly good experience.
5. The so-called free travel photography is even more outrageous. It is completely a traffic diversion. It is arranged in advance, but it is completely equivalent to no appointment. I arrived at 2:30 pm on time. There was only one makeup artist in the store. The photographers must have been out for work. Then the grandma said impatiently that it wouldn't be that fast and I should just wait. I gave up decisively.
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