I want to praise this hotel in every aspect – whether it's hygiene, value for money, ambiance, service, or emotional value, this hotel achieved near-perfect scores.
My original plan was to stay here for just one night, but because the experience was so good, I ended up changing all three rooms for my family's subsequent three-day trip to this hotel.
1. **Excellent Value for Money:** The room type I booked was ”Starlight Bathing” with a large bathtub. The room's cleanliness was very well maintained, and the size and intricate design were surprisingly great. It perfectly met the standards of a highly private star-rated hot spring experience. The decor was Bohemian style, with tropical plants around the bathtub, making it perfect for photos during a bath.
2. **Thoughtful Amenities:** The hotel's various additional services and facilities are very user-friendly. The 7th floor has a free terrace and dining tables, offering views of parts of Zhongshan Road, ideal for gatherings. There are also coffee tables, a bar counter, a tea room, and a shared kitchen. The detailed arrangements are meticulous and well-thought-out, showing how dedicated the hotel's management is, making guests feel secure and comfortable during their stay.
3. **Incredibly Attentive Service!** They proactively contacted me the day before check-in, sending parking information, check-in instructions, and a local guide. Upon arrival, I was immediately presented with a welcome package containing tea, an eye mask, earplugs, hand cream, a bathtub liner, and a bath bomb. When I contacted the front desk during my bath, they delivered a floating afternoon tea. Although there's no turndown service, all these details are on par with luxury five-star hotels. Every front desk staff member excelled in both attitude and service details, understanding and quickly addressing our needs.
I rarely write so much to express gratitude to hotel staff, but I will recommend this hotel to all my friends planning a trip to Xiamen.