Dele Grand Hotel

Service: Good Environment: Clean and tidy Sanitation: Good Facilities: Complete

The hotel was marked as "4 stars" on the APP beforehand. Although it was rated 4.1, I thought it was the most expensive hotel in this remote county town, and the low occupancy rate led to the low rating. But after staying in this hotel, I deeply felt the reasons for the low rating: 1. The lobby decoration is old and the lights are dim, as if the business is not good and they are saving electricity; 2. The carpets in the elevator and the corridor are all visibly stained (see picture); 3. It is said to be geothermal, but the room is set to 26 degrees. After a whole night, it is only 24 degrees. The plateau is cold, so I had to wear two bathrobes and cover myself with a quilt to barely spend a night. I still caught a cold when I got up early, and my whole body was sore; 4. According to the hotel's written instructions, I called the 8188 main desk and 8100 housekeeping telephones, but the room phone could not be dialed at all, so I had to Baidu the hotel's external line to use my mobile phone to get through; 5. When I took a shower late at night, I found that the shower was old and blocked, and the water flowing out was scattered, thin and soft! (See video) It was extremely uncomfortable to wash. When I checked out in the morning, I reported the situation to the front desk receptionist, but was blamed for not notifying the hotel in time! 6. The breakfast was extremely perfunctory, with only a few vegetarian dishes that could be counted on one hand, and they were not heated and served to the guests cold. The kimchi had almost no saltiness, and the porridge seemed to have insufficient rice, so it was made up with water, and there was no decent staple food to fill the stomach; 7. When I asked for a bottle of water, I was told it was 3 yuan per bottle; 8. The receptionist at the check-in counter was stiff and had no service awareness, which made me uncomfortable. All of the above are not worth the 319 yuan per night price that Ctrip has not investigated by its sleep testers...

The room is clean and sanitary, with floor heating. There are many barbecue restaurants downstairs, and the taste is very good. The parking space is a bit tight, and the charging position is easily occupied by gasoline vehicles. Overall, it is still very good.

There is a strange smell in the bathroom of the room. You can smell it as soon as you open the door. I hope the hotel will strengthen its hygiene management.

The old shop still accepts deposits. The environment is in the center of the county. There are many shops around, which is convenient for eating. Parking is convenient and safe.

Good, clean and sanitary, good service from the front desk girl