Country Garden Phoenix Hot Spring Hotel,Xianning

I stayed here on a business trip. I wanted to experience the hot springs, but I got sick and couldn't take a hot spring bath. It was a pity. But the hotel itself is still very good. The facilities are complete, the service is good, the environment is quiet, and it is a very good experience.

The hotel environment is very good, with a Southeast Asian style street, which is very photogenic! The hotel lobby manager and other staff provided excellent service! We checked in at 1:00 and upgraded the room type for free. The handsome guy at the front desk saw that I brought two children, so he gave me breakfast coupons and VR experience cards. The hot spring area is opposite the hotel, which is very convenient for hot springs. The children's playground facilities in the hotel are also very rich, and the children had a lot of fun! I will come again if I have the chance!

Let me start with the advantages. The hotel room is quite large and the facilities are good. It is very close to the hot springs. It is a good place to relax and have fun. Let me talk about the areas that need improvement. We eat takeout more often in the hotel. When we asked the front desk if they could bring it up for us, they said yes. However, we waited for a full hour and still couldn't bring it up. In the end, we went down to get it ourselves. If there is a shortage of manpower, it is recommended that the hotel hire more people, or directly tell customers how long they need to wait to get the takeout, instead of letting guests wait in the room all the time. When they get it, the food is almost cold. Also, when taking a shower, the water flow is not large enough, and the amount of shower gel, conditioner and shampoo is a bit small. It is recommended to change to large bottles instead of small bottles. Other items are quite satisfactory. It is recommended to improve the service quality.

This time I chose Xianning Country Garden Phoenix Hot Spring Hotel for my vacation. The experience was pretty good! There are a variety of hot spring pools, the rose pool is romantic, the medicine pool is healthy, and there is a faint medicinal fragrance. The water quality is not very clean, and it is a bit itchy after soaking. The hotel service is considerate and the staff is warm and thoughtful. The room is clean and tidy, and the facilities are a bit old. The surrounding scenery is beautiful, it is a great choice to relax

Hotel staff Mr. Huang is very enthusiastic and communicates promptly to solve problems encountered. Xianning air is very fresh, the feeling of hot springs needs to be improved. Overall it is not bad. It is happiest to travel with family.

The hotel is very beautiful, the service staff Qiuxiang is warm and friendly, the breakfast is very unique and rich. The parking lot is also large and free. The overall experience is good! Thumbs up!