Annaduoduo1983
February 18, 2024
The room was very old, with only floor heating and no air conditioning. It was very windy at night and the air leaked out and it was a bit cold. Before checking in, the front desk said that if the room was not cold, I would need to pay extra to change the room. Then I paid 27 yuan to change the room. After sleeping, I found it was a bit cold. It was already midnight and I didn't have the nerve to bother the front desk to change the room. The next morning I woke up to take a shower and found that there was only one bath towel. It was not enough for the two of us. I called the front desk and asked the front desk to send one to you. The front desk clerk said: "How can I send it to you when I am the only one?" I said that I could go to another room and get one. Well, she said that the doors to other rooms were locked and could not be opened. Then I told her that the rooms were also cold, and she said: Then you didn’t tell me earlier. I asked you to change rooms in the middle of the night? Then she said: "Then what do you mean?"... I really admire the service attitude of this waiter. It is the first time in my life that I have seen such a hotel front desk who can't speak or do anything! He has no sense of service at all, has a very bad attitude, and has many excuses. He probably has something to do with the boss and is not afraid of being punished! This service attitude must be criticized! Everyone, stop coming! His front desk is so cool! It seemed like no one was living there, the whole floor was quiet and quiet except for us!
Original TextTranslation provided by Google