voco ZHENGZHOU GARDEN EXPO by IHG

Returning from Beihai to Urumqi, a long journey, I chose to transit through Zhengzhou ✨ I thought it would just be a quick stopover, but I was absolutely blown away by the VOCO Hotel at Zhengzhou Garden Expo Park. The giant aircraft carrier-style exterior is grand and awe-inspiring, and the interior facilities are comprehensive. The rooftop's expansive Chinese-style sky garden offers elegant and tranquil views at every turn. Adjacent to the scenic Garden Expo Park, it was unexpectedly therapeutic. The attentive butler-style service was warm and meticulous. This unexpected surprise made my trip to Beihai a perfect ending 🌿

The hotel is located within the Garden Expo Park, very close to the airport, making it a quiet and convenient option if you're catching a flight the next day. It's a 20-minute walk to the airport. However, the location is somewhat remote, so it's best to book airport transfer in advance. The hotel only has one Chinese restaurant for dinner, which is quite good; the downstairs restaurant is only open in the morning. When I checked in, my room number was wrong, and the hotel immediately offered to provide me with a nutritious soup. The service was excellent, and I would definitely choose an IHG hotel again next time.

My stay at the Zhengzhou Garden Expo Park Voco Hotel far exceeded my expectations, and I must give it a huge thumbs up! What impressed me most about the hotel was the courtyard view on the 6th floor. Strolling through it felt like stepping into a tranquil oasis in the bustling city. The lush greenery was beautifully arranged, and the landscape design was truly ingenious. Breathing in the fresh morning air or watching the sunset cast its glow on the pavilions and terraces in the evening was breathtaking; every snapshot was a masterpiece, greatly relieving the fatigue of travel. Furthermore, the service from Heidi at the front desk was exceptionally attentive and meticulous, making me feel right at home. From the warm greetings at check-in to patiently answering all my questions about visiting the Garden Expo Park, every detail was handled perfectly. They were not only efficient, but more importantly, their genuine sincerity and warmth made me feel truly welcome. Whether you're looking to enjoy the unique courtyard scenery or experience high-quality, thoughtful service, the Zhengzhou Garden Expo Park Voco Hotel is an excellent choice. I highly recommend it to everyone visiting Zhengzhou, and I will definitely stay again!

The hotel service was excellent! Linda, the front desk manager, thoughtfully prepared the room according to my request, prepared a welcome gift, and informed me that the room was ready and I was welcome to check in at any time. I was so touched and it was amazing! Timor, the manager, was also very welcoming during my stay. The overall experience was excellent. The afternoon tea was delicious, and the hotel environment was great. It was quiet and clean, perfect for light sleepers. Highly recommended! 💐

Five-star praise! ! The surrounding facilities are a bit desolate due to incomplete facilities, but everything else is pretty good. Thanks to Xiaojiao for helping us arrange airport transfers, etc. This time I brought my children to participate in a competition. The greening rate in the surrounding area is very high. There is a large Garden Expo next to it, with many natural plants and characteristic buildings from various places including pavilions, pavilions and flowing water. The hotel's buffet breakfast is also good and rich, and the staff are very enthusiastic. There is also a unique rooftop world on the sixth floor, with long corridors, small gravel paths made of polished stones, and various fruit trees and other flowers and plants. The room is large and the bathroom is spacious and bright. All in all, I am very satisfied with everything except the surrounding facilities. Hahahahahahaha

專程選擇洲際旗下高端品牌Voco酒店入住，本以為五星品牌能帶來舒適安心的體驗，結果入住體驗大打折扣，非常失望。 作為洲際旗下的五星級酒店，基礎的客房衞生實在令人難以接受。掀開床單後發現上面殘留有頭髮、睫毛，還有不明身體毛髮，明顯是客房清潔沒有做到徹底，完全沒有更換床品，床單上還發現了小蟲子，讓人非常不適。 高端酒店拼的不止是裝修和硬件，更是基礎的衞生與服務底線。連床品清潔、防蟲這種最基本的要求都無法達標，完全配不上洲際Voco的品牌定位和五星級的定價。 希望酒店能夠重視客房衞生管理，加強保潔人員培訓，不要辜負消費者對洲際高端品牌的信任，也給入住的客人最基本的安全與整潔保障。 另外説明，值班經理給升級了房型，贈送了早餐，但是承諾的反饋調查結果未予反饋。