Lavande Hotel (Zhanjiang Xuwen Tianrunhui)

The room is small and average The toilet seat broke before I even sat on it The sound insulation is particularly bad Whether it is a corridor or a road Even with the windows closed, the noise outside is still loud. Difficulty sleeping at night Not recommended. Really not recommended. . . . . . This is the worst hotel I've ever stayed in.

1. The night we checked in was quite late, past 11 o'clock. When we arrived at the front desk, there was no one there and no sign or phone number. We could only call the front desk when we checked online. We had no choice but to go to the front desk to see if there was any staff contact information. When the front desk came back, they didn't greet us or apologize for being away from work. Instead, they blamed us for not going into the front desk and suspected that we were going to steal something. The service attitude was extremely poor. They blamed us from beginning to end. I was speechless. 2. The store says it will be renovated in 2022, but the interior is really shabby. One of the lights in the bathroom is broken and not working. 3. The hotel window glass has very poor sound insulation. The rooms facing the road start to hear the sound of various trucks passing by and the horns of various trams from 4 or 5 in the morning, making it impossible to fall asleep In summary, I have traveled so many times and stayed at Le Fen so many times, but this is the worst time in terms of environment, sanitary facilities and service attitude. It can be said that it does not meet Le Fen's standards at all. I suggest that the manager should rectify it as soon as possible 😕 I never write bad reviews, but this was a really bad experience, especially the attitude of the front desk was enough to affect the brand image of Le Fen Hotel.