KouyiChloe
May 31, 2025
I have never had such a bad experience. The so-called hotel is actually a 2-story building with several rooms. There is no elevator and no staff to help (the front desk said "I am not responsible for this"), so you can only move upstairs by yourself. The pictures on the Internet attract you to book their room with a view of Mount Fuji. Entering the room is a dirty room (as shown in the picture) without even air conditioning. The white heating setting is turned on for 20 minutes and there is a diesel/burning plastic smell, which makes people headache and nausea. If you don't turn it on in the mountains, you will freeze to death. There is no place to take a shower in the room, so you can only go to another room to take a shower with everyone. There is only one receptionist in the whole store, and she also tells you that she will get off work at 8 o'clock in the evening, so when we came back from dinner, we found that the bed was disgusting yellow and there was no way to complain. The front desk also said that if you go out early in the morning, you can open the door yourself. In summary, although we booked for two days, we checked out the next morning! Anyone who wants such an experience can book this room.
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