Kenny.Pang
May 25, 2025
We stayed at Four Seasons Fairyland in Yangshuo and overall had a pleasant experience.
Initially, we were checked into a room that wasn’t quite ready — it had an unpleasant smell and didn’t meet cleanliness expectations. However, the hotel handled it very well and upgraded us to a much larger, more comfortable room. The upgrade was a nice gesture, and the room we eventually stayed in was spacious, quiet, and great to come back to after a full day out.
The daily breakfast was decent — while the menu doesn’t change much, the variety was fair, and we never left hungry. Waking up to views of the iconic karst mountains of Yangshuo each morning was truly special and made the stay feel grounded in the natural charm of the area.
Location-wise, the hotel is conveniently near many key attractions, which made getting around and exploring the area quite easy. One big plus: the staff went above and beyond for us when we had multiple packages arriving from Taobao — helping us coordinate deliveries and pick-ups smoothly. That extra support was really appreciated and speaks to their thoughtful service.
A minor downside: the TV in the room didn’t work initially and took a bit of troubleshooting on our own to figure out a fix.
The only real disappointment was with the in-house photography experience. While the photographer was skilled and we enjoyed the complimentary 3-photo package, the editor’s attitude left a bad impression. She was impatient and didn’t give us space to decide which photos we wanted to keep or buy. I’d suggest just enjoying the 3 free photos and skipping the upsell unless you really want more.
Overall, a solid stay in Yangshuo with great service, beautiful views, and thoughtful touches — just a few things to note depending on what you value during your trip.