Carole CLK
February 10, 2025
We stayed at this hotel in late December 2024 for a family trip, and the experience was truly outstanding. The hospitality exceeded all our expectations.
One day, my daughter forgot to bring her passport, and we were already at the train station. When we called the hotel for help, they went above and beyond - they personally retrieved the passport from our room and sent it to the train station. Their honesty, efficiency, and willingness to assist in such a stressful moment left a deep impression on us.
Every staff member was warm, especially Xiao Xiong. They truly care about our comfort.
One thing to note is that even though we booked all our rooms with river view, the view was partly blocked by bamboo trees and a road in front of the hotel. Staying on the 1st floor (only 5 floors in this hotel), we couldn't really enjoy the scenery as i originally expected.
Despite this, the overall experience was fantastic. I would highly recommend it to my friends.