Guest User
August 12, 2024
To be honest, I compared many hotels and read the reviews before booking the room. Many people said that the service attitude of this hotel was bad. I was skeptical because I was going to stay with three adults and one child, and they happened to have this room type, so I booked it. As a result, it really had the problem of bad service attitude mentioned by netizens. The front desk staff never smiled, and always had a sad face as if someone had irritated her. The cleaning was also very bad. They didn't change the towels during cleaning, and didn't put out the toilet paper when there was no toilet paper. I told the cleaning staff that the towels were not changed, and the woman's attitude was extremely bad. It looked like they didn't want to work at this hotel. I hope Ctrip will see so many comments and consider the rating carefully. It's too bad! The cleaning staff were arrogant to customers and acted as if they didn't change the towels. In the end, I had to get the towels myself. The hotel elevator had a musty heat and was stuffy! There is no air conditioning and sometimes there is a smell of toilet, disgusting! The hotel has no advantages except that it is close to the beach. As soon as you open the balcony door, it is so damp that you will doubt your life! The sheets had sand in them! Also, there is no seafood at all in Shaba Bay! Anyway, I won’t come again!
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