Guest User
March 28, 2025
1. I checked in at 14:30 on the day of check-in and found that the room I was given was opposite the public laundry room. I asked to change to another one, but was told that I had to wait at least an hour for a room. The front desk meant: I guarantee you a room, what else do you want? If you are not satisfied, you have to wait. The attitude during the communication process made people feel uncomfortable. The communication level was far inferior to that of five-star chain hotels of the same price, and lacked professional training.
2. Don't expect the drinks in the lobby bar. If you book a room with a coupon, you can drink as much as you want. I bought it at my own expense, 36-42💰 a cup, which was not tasty at all. And there was no service, it would not be delivered to the seat, and you had to pick it up at the bar. There was often no one at the bar. While we were drinking there, a box of milk was left there for more than half an hour, open and not in the refrigerator.
3. I called the service number on the landline in the room, and only got through once out of 5/6 times, which was very annoying. The food delivery phone on the landline is also a decoration, and no one ever answered. In the end, I could only call through Ctrip.
The breakfast room is average for a hotel of this price range. The basic ingredients are good, but there is nothing special about it.
4. Hardware: The bathroom door faces the hotel bed and is separated by two glass doors, which feels very strange. The glass door is not damped either, so you need to be careful when opening and closing it.
The design of the washbasin, the faucet switch is on the side wall, but the basin is round. When you turn off the faucet after washing your hands, the water will flow down the wall and onto the ground, which is uncomfortable +1
The door handle of the toilet seems to be installed inside and outside the reverse. The handle that is pulled out is a small round button. It is very inconvenient to open the glass door (which is quite heavy). When closing it, you also have to hold the small round button with your hand, otherwise the glass door will close with a bang. The handle of the shower room next to it is correct and it is very convenient to open it. I don’t know what this design is about. The hotel didn’t even notice this inconvenience at all.
5. The environment of the hotel area is very good. You can walk around the park. The koi pond on the side of Building 12 is very beautiful. The value of the environment is much higher than the value of the hotel itself.
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