Floral Hotel· Penglai Bay Parent Child Hotel

I brought my two children to Yantai for a visit. The suite was quite suitable. The room was relatively new and clean, but I still had to pay attention to the details. For example, there was a braided rope left by the previous traveler under the sink, the washbasin had obvious rust, and the bathroom was not convenient for entry and exit. The room should be new, and you can smell a distinct smell when you enter the door. Breakfast is charged separately and has less variety. The parent-child room is on the second floor. You have to climb a spiral staircase to go upstairs, which is very inconvenient when carrying a suitcase. The overall experience is good. The children like it very much. Snacks and yogurt are given when they check in. The location is good, opposite is the entrance of Eight Immortals Crossing the Sea, and it's a short walk to eat. I hope Huazhu can do better and better and improve its service!

The room is ok, but the hygiene is terrible. There is dust on the windows. For such an expensive room, the hygiene and service are really speechless. It feels like eating a fly. I will not stay here again next time. Service: I asked for a few bottles of water, and they told me to go to the front desk to get them. Before I could finish my sentence, they hung up the phone. What a dead attitude, no sense of service, no patience at all. Hygiene: The corridor and the windows in the corridor are not clean. There is a lot of dust on the windows in the corridor and a window sill in the guest room. I don’t know how the hygiene is done. Even my mother, who has old eyes, said it is not clean.