Guest User
August 24, 2024
Real review. I don’t recommend anyone to book this hotel. I spent a day playing with my family and checked in at around 8pm. My family took a shower first. I was too tired from playing and didn’t want to go out to eat, so I ordered takeout. While my family was taking a shower, I found that the bottle of shower gel was empty. I immediately contacted the front desk and said it would be delivered soon, but it still hasn’t arrived after more than ten minutes. , I called again and said that the robot was on the way. After more than ten minutes, the delivery boy said that he had put the food on the robot, but the shower gel had not been delivered yet. I called the front desk again and was very angry and said that we should wash it. I was taking a shower, but it took half an hour for a shower gel to be delivered, so I called three times (you can check the call history at the front desk) and it took more than half an hour to arrive. Other hotels prepare supplies in advance, but for such an expensive hotel like yours, toiletries are not prepared, and follow-up rescue measures are so delayed and lax, which is really disappointing. In addition, in such a big hotel with so many rooms, only one elevator was out of order. It showed that it stopped at the fifth floor. When I pressed the elevator, it did not open the door. After waiting for a few minutes, it showed that it was on the 6th floor. I finally got up and pressed the button for the 7th floor. I didn't move, so I ran to the 1st floor again (I thought I didn't press it at first). When I came up from the 1st floor, I pressed the 7th floor button. When someone came up to the 2nd floor, the 7th floor button light went out, and I pressed it again. Once, when the people in the elevator on the fifth floor got out, the button light on the seventh floor went out again, and I pressed it again before reaching the seventh floor (actual experience, there was an elder brother who took the elevator with me from the first floor, and we also Briefly discussed this issue), I really don’t know how I got such a high rating, bad review, bad review
Original TextTranslation provided by Google