Guest User
April 19, 2025
This is my first time staying at Atour Hotel. I was really surprised. It was very unique from the moment I entered the lobby. It is said that this is the new version of Atour 4.0. I really like this tune. The service was great. I am a bit careless. After checking in, I accidentally lost my backpack while walking on the beach. It contained some very important items for me, but I searched for it two or three times but couldn't find it. I had no choice but to go back to the hotel and tell the girl at the front desk about this. Unexpectedly, after learning about it, the hotel front desk immediately organized staff to search along the place where I walked along the beach. After more than two hours of hard work, I finally found it. I was very excited to get it back because it contained a photo of my husband and I and our wedding ring. I am very grateful to all the partners at Atour Hotel. After learning about my situation, the hotel manager specially prepared a commemorative photo album to make this memory more beautiful. I have also become a loyal fan of Atour Hotel and will choose this hotel again when I travel in the future.
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