Dashixiongdexiaohuoban
June 24, 2023
This is a hotel that is not very friendly to individual travelers. The hotel environment is really good and the rooms are pretty good. However, there is an overall lack of management and a very poor sense of proactive service. 1. I originally chose to stay because it is close to the sea, but if I want to go to the seaside, I need to exchange my room card for an access card. Because there are so many people, and I don’t have an access card, I can only go around the main entrance to the beach, which takes about twenty minutes on foot. Instead of actively solving the problem, the front desk staff blamed the problem on too many guests... Is it so difficult that this is the fault of our guests? They also suggested that if I couldn’t go to the beach, I could take a walk in their hotel garden. Did I run from Beijing to Yantai to see your garden? We came to see the sea. 2. For the Chinese buffet, I called and was told it was 80 per person. I thought the price was okay, so I went. Someone on the road told us 60 per person. At noon we eat at 60 per person. I went back in the evening and was told it was 80 per person, and that lunch and dinner were all 80 per person. I said, why are we allowed to eat at 6pm at noon? ...There was an argument in the middle, but 60 people still ate dinner. At noon the next day, I paid 80 yuan directly because no one was short of the 20 yuan. But this reflects the chaos of hotel management and is obviously unfriendly to individual guests! It’s better to learn more from Zibo! Of course, the hotel does not lack a few of us individual guests. People from all over the country come here for meetings. Who do we think? The service staff almost rolled their eyes at us! That’s a 20 yuan advantage! 3. When booking a room, I saw there was a swimming pool. It turned out that the swimming pool was charged separately, 150 per person! But when I booked a room on Ctrip, it didn't say there was a separate charge for the swimming pool. 4. The smell in the corridor is very strong, or it may be musty. Finally, I would like to say that during this trip to Yantai, I have always felt the hospitality of the people of Shandong. Even the taxi drivers are very friendly. But all the good feelings were almost ruined by Yantai Dongshan Hotel! I hope that other guests who will stay in the future will ask clearly before checking in to avoid stepping into the trap.
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