Anonymous User
April 28, 2024
I don't know if there is something wrong with the hotel management or something else, but my recent accommodation experience has been extremely bad! ! ! !
I have stayed in this hotel for nearly 30 days from last year to now, and my accommodation experience has dropped rapidly recently! ! ! ! !
When I stayed last week, there were stains on the quilt cover and pillowcases in the room. I wanted to tolerate it, but I didn't want to affect my mood. But when I lifted the quilt, there were hairs inside? ?
When the housekeeper changed the sheets, he said that young people just love to be clean? I would like to ask your company, is this the reason for loving cleanliness? Are there no basic hygiene standards? I had every reason to suspect that the sheets had not been changed at all.
Also, a double bed room is not called a business double room if a slightly larger bed is crammed into it. If the standard of each room cannot be the same, then don't force a large bed into an area that can't even unfold a suitcase and call it a business double room, okay? For the same money, the experience is not even as good as the previous ordinary double room? Will the room be changed to a normal size only if the customer requests it?
This week was even worse. The toiletries I brought with me were packed in take-out thermal bags and were thrown away by the housekeeper without even looking at them. I took my own toothbrush and toothpaste in the middle of the night and I don’t know where it went. I lost the customer. Don’t you confirm it before you buy something? ? ?
Excuse me? ? What should I stuff my suitcase with watery soap, shower gel, and toothbrush? ?
The end result was a new toothpaste. Ok, that’s it. Next time, I hope that any valuable items will not be cleared away as garbage by your company’s cleaning staff.
I wanted to order a takeaway before I left this morning, but it didn’t arrive for a long time. It must be because the takeaway person didn’t tell the busy front desk of your company to let the robot deliver the food. Anyway, this is the answer I got. Oh, I must be being hypocritical. Anyway, I find cold pizza quite unpalatable.
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